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1、20102010年1010月試題月試題課程代碼：課程代碼：0060300603I.Supplythemissingparagraph(20points)Thefollowingpassageisincompletewithonebodyparagraphmissing.Studythepassagecarefullywritethemissingparagraphinabout100wds.Makesurethatyourtonedic

2、tionareinunitywiththepassageprovided.BenefitsofFacetoFaceCommunicationFacetofacecommunicationisthefirstbasiccommunicationmethod.Intheeraofinfmationtechnologypeoplearenowfacedwithamyriadofcommunicationoptions.Beitletterse

3、mailstelephoneconversationsnoneismeeffectivethanfacetofaceinteractionbecauseithelpsthespeakertoconveyacompletemessageobtainimmediatefeedbackbuildtrustingrelationship.______________________________________________________

4、______________________________________________________________________________________________________Inadditionfacetofacecommunicationprovidesimmediatefeedback.Ifthemessageisambiguousthespeakercanclarifyitrightaway.Thel

5、istenercanraisequestionsifhefeelsconfused.Hencethespeakercandetectpreventpossiblemisunderstingsconfusionamongthelisteners.Sinceallthepeopleinvolvedintheinteractiveprocesscaneasilyseeeachothertheirapprovalinterestdisregar

6、dcaneasilybededuceddealtwith.RenownedCEOslikeBillGatesattachmuchimptancetofacetofacecommunicationhighlyappreciatethetimelyresponsesofthestaffatbusinessmeetings.Lastlyfacetofacecommunicationenhancestherelationshipbetweenp

7、eople.It’sdifficulttobuildrapptonlyoveremailsthroughphonecalls.Itseemsthatpeopletendtodependlesslessonfacetofacetalkstoexpresstheirgratitudeappreciationbutthisfmofcontactisextremelyimptantfestablishingtrustingrelationshi

8、p.AsanofficewkerwhatwouldyoufeelwhenyourcolleaguescomeuptoyourdeskcongratulateyouonthegreatreptyousentthepresentationyoumaderecentlyIfateamleadercallshisteammemberstotheofficejusttosay“thanks”pattheirbackstheteamwillbesu

9、retotakealikingtohimimmediately.Eveninthemodernwldfullofelectroniccommunicationdevicesfacetofacecommunicationremainsthemostpowerfulhumaninteraction.Withoutfacetofacecommunicationinfmationrecipientshavetointerpretanincomp

10、letemessagebecausemuchoftheinfmationgainedincommunicationisderivedfromnonverbalcues.Theyhavenochancetoquestionthespeakerclarifytheinfmation.Meovertheyareunlikelytofeelwarmthfrombuildtrustonthemessagedeliverer.Therefeface

11、tofaceinteractioncannotbereplacedbyotherfmsofcommunication.II.Writeanoutline(20points)Readthefollowingpassagecarefullycomposea“topicoutline”fit.HowtoLoseGracefullyLosingisanecessarypartoflife.Nobodylikestoloseyetineverye

12、venremotelycompetitivesituationsomeonewill.Perhapsit’sthenextpromotionatwktheionofastudentunionleader.Evensmallthingslikeplayingacardgamehaveanairofwinninglosingtothem.Howeverit’swhatyoudowiththatfailurethatmakesallthedi

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