基于可重構(gòu)平臺的CRM系統(tǒng)實現(xiàn)方法研究及應(yīng)用.pdf

1、弋廠989198分婁號UDC密紐研究生學(xué)位論文基于可重構(gòu)平臺的CRM系統(tǒng)實現(xiàn)方法研究及應(yīng)用研究生姓名室匹微指導(dǎo)教師姓名麴壹強教授申請學(xué)位級別亟專業(yè)名稱讓箋扭廛昱撞苤論文答辯日期至盟笙曼旦2Z旦學(xué)位授予日期墊Q璽!旦旦中國海洋大學(xué)ResearchandappljcationofCRMbasedonrefactorabIepIatformAbstractTheindustrializationofsoftwareleadstoemergen

2、ceofsoftwarecomponentsItisagoal，forwhichmostdevelopersstrive，toassembleapplicationsystemwithsoftwarecomponentslikehardwareTheemergenceofsoftwarecomponents，whichsatisfiedrequirementsofmanyapplicationfields，isarevolutionfo

3、rtraditionaldevelopmentThetechniqueofsoRwarereusemakesitpossibletodevelopapplicationsystem，quicklylowcost，efficientlyandqualityTherefactorablesoftwaredevelopmentplatformisthemostimportantcomponentinreusetechniquesCustome

4、rRelationshipManagemem(CRM)makesbusinessoperationautomatizedandbetterWestudiedthetechniqueofH—CustomerRelationshipManagementsystembasedonsoftwaredevelopmentplatform，andresearchWOrksasfollows：Thearchitectureofrefactorable

5、softwaredevelopmentplatform，themechanismofServiceEngineandEntityEngine，andtheapplicationofMVC(Model—View—Controller)arestudiedinthisthesisWestudiedtheprocessofimplementaboutthedatalayerthelogicbusinesslayerandthepresenta

6、tionlayerTheimportanceofCRMininformationmanagementwasanalyzedCRMWasdevelopedbasedontheplatformandthearchitectureofsystemwasbuiltWepaidmoreattentionsontheideasofmodelinpresentationlayerconfigurationfilesandthemechanismofl