招商銀行物業(yè)保潔投標(biāo)書(shū)

1、招商銀行呼和浩特大南街支行清潔服務(wù)方案呼和浩特市概念保潔有限公司呼和浩特市概念保潔有限公司二零一六年三月二零一六年三月十一、人員的配備、培訓(xùn)、管理.........................................................26（一）現(xiàn)場(chǎng)組織架構(gòu)圖..............................................................................

2、.....................................................26（二）人員配備表...........................................................................................................................................27（三）人員培訓(xùn)計(jì)劃.......

3、................................................................................................................................28（四）人員管理機(jī)制.................................................................................

4、......................................................31十二、管理規(guī)章制度和檔案的建立與管理.................................................38（一）崗位職責(zé)........................................................................................

5、.......................................................38（二）清潔工作要求及標(biāo)準(zhǔn)...........................................................................................................................41十三、作業(yè)流程...................

6、....................................................43（一）清潔技術(shù)方法及要求...........................................................................................................................43（二）玻璃門(mén)、窗的清潔..................

7、.............................................................................................................46十四、員工考核.......................................................................47十五、檔案的建立與管理..................

8、.............................................61（一）作業(yè)計(jì)劃表...........................................................................................................................................61（二）定期作業(yè)記錄表..............

9、.....................................................................................................................63（三）客戶投訴處理登記表.........................................................................................

10、..................................64（四）服務(wù)質(zhì)量月調(diào)查表...............................................................................................................................65十六、清潔保潔指標(biāo)的承諾及為完成承諾指標(biāo)采取的措施...................

11、................67十七、附件清潔管理部工作手冊(cè).........................................................68（一）清潔工培訓(xùn)實(shí)施標(biāo)準(zhǔn)作業(yè)規(guī)程...........................................................................................................68（二）環(huán)

12、境衛(wèi)生工作質(zhì)量檢查標(biāo)準(zhǔn)作業(yè)規(guī)程...............................................................................................72（三）室內(nèi)公共區(qū)域清潔標(biāo)準(zhǔn)作業(yè)規(guī)程...........................................................................................

13、............76（四）垃圾收集與處理標(biāo)準(zhǔn)作業(yè)規(guī)程...........................................................................................................85（五）清潔劑使用標(biāo)準(zhǔn)作業(yè)規(guī)程...................................................................

14、................................................88（六）清潔設(shè)備操作和日常保養(yǎng)標(biāo)準(zhǔn)作業(yè)規(guī)程...........................................................................................92（七）地面清潔標(biāo)準(zhǔn)作業(yè)規(guī)程............................................

15、...........................................................................95（七）墻面清潔標(biāo)準(zhǔn)作業(yè)規(guī)程.......................................................................................................................99（八）玻璃、燈具、