基于android平臺的crm系統(tǒng)客戶端軟件的_研究與實(shí)現(xiàn)碩士論文

1、密級：密級：保密期限：保密期限：碩士研究生學(xué)位論文碩士研究生學(xué)位論文題目：題目：基于基于roid平臺的平臺的CRM系統(tǒng)客戶端軟件的系統(tǒng)客戶端軟件的研究與實(shí)現(xiàn)研究與實(shí)現(xiàn)學(xué)號：號：xxxxxx姓名：名：xxxxxx專業(yè)：業(yè)：計(jì)算機(jī)科學(xué)與技術(shù)計(jì)算機(jī)科學(xué)與技術(shù)導(dǎo)師：師：xxxxxx學(xué)院：院：軟件學(xué)院軟件學(xué)院年月RelationshipManagement)clientsoftwarebasedontheroidplatfm.Thissoftwa

2、recanprovidetimelyserviceftheenterprisescustomerrapidlyefficiently.FirstlyinviewofthedemanalysisoftheCRMsystemofacertainenterpriseweproposesnineservicesthatthesystemsupptingftheyarecustomersmanagementcontactsmanagementsa

3、lesopptunitymanagementdersmanagementproductsmanagementcluesmanagementactionsmanagementtheknowledgebasemanagementschedulemanagementsoonatthesametimedecomposesthedemfunction.SecondlywedesignthestructureftheCRMsystemusingth

4、emodelthatcombiningCSmodelMVC.Thesystemisdividedintofourlayerstructure:thepresentationlayerbusinesslogiclayerbasicserviceslayerdatalayerwealsodividesfunctionmoduleanalyzeseachmodulebusinessprocessingprocedureofitsfivefun

5、ctionmodulesdesignsimplementationseachmoduleindetail.FinallybasedonthefunctionperfmancetestontheCRMsystemtheclientitverifiesthegoodoperationofeachfunctionalmoduletheefficiencyofbusinessprocessing.TosumuptheCRMsystemclien

6、tsoftwarethatwediscusseddesignedimplementedisofhighefficiencymobilityconvenience.Itcannotonlysolvethecurrentdefectsofthecustomerrelationshipmanagementeffectivelybutalsohelptheusertocarryoutvariousbusinessactivitiesimprov

7、etheprocessingefficiencyensuretheenterprisemanagementwkingregularly.KEYWDS:CRMroidMVCObjectSerializat第一章緒論隨著信息技術(shù)的飛速發(fā)展，企業(yè)之間的競爭越來越激烈，同時(shí)，企業(yè)客戶的需求每時(shí)每刻也都發(fā)生著變化，而傳統(tǒng)的企業(yè)管理系統(tǒng)越來越難以適應(yīng)信息和需求的瞬息萬變。如何及時(shí)準(zhǔn)確地獲取及處理客戶信息已成為當(dāng)今企業(yè)急需解決的重要問題。近幾年，移動