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1、HealthCareManagementProcessImprovementAchievinghealthcarethatissafetimelyeffectiveefficientequitablepatientcentered(STEEEP)isnotanendpointbutajourney.Thisjourneyrequiresacommitmenttoqualityimprovementfromthehighestlevels

2、ofleadershipcombinedwiththeinterdependentdevelopmentofseveralkeycomponentsofhealthcaredelivery:administrationgovernanceclinicalleadershipqualityprogramsexpertisedataanalyticsaccreditation.Aseachhealthcareganizationtravel

3、salongitsjourneythesecomponentsmustevolve.Witheachcomponentofagivenphaseofthequalityjourneyfirmlydevelopedtheganizationcanexpecttoadvancetothenextphaseknowingthattherequisitefactsarealigned.BaylScott&WhiteHealthhastravel

4、edthequalityimprovementjourneyduringits100yearsasthelargestnotfprofithealthcaresysteminTexasoneofthelargestintheU.S.Withahistyofvisionarycareitsaimistohelpothersachievethehighestlevelsofqualitysafetyftheirpatients.Tolear

5、nmeabouttheBaylScott&WhiteHealthqualityjourneytofindadditionalcasestudiestoolspleasevisitwww..TheGuidetoAchievingSTEEEPHealthCarelaysoutaverypracticalapproachtopatientsafetyqualityimprovementbasedontheextensiveexperience

6、ofDr.Ballardhisteam.Thepracticalexamplesincludedinthisguideareagoldmineofusefulapproachesfanyhealthcaresystemwonderingwheretostarthowtotakethenextstepinitsjourney.Thiscompaniontotheearlierbookshouldbewelcomedbymanywaking

7、uptotheimptanceofdrivingchangeinthedeliveryofcareatthepresenttime.—J.MichaelHendersonMDChiefQualityOfficerClevelClinicganizationsthatcanreliablyeffectivelyimplementbestpracticeswillbeleadersinthehealthcarefieldinthetwent

8、yfirstcentury.Thisbookisagoldmineofpracticalvaluableresourcestoolsfhealthcareganizationstousetodayfyearstocomeintheirimprovementjourneys.—MaulikJoshiDrPHPresidentHealthResearch&EducationalTrustSeniVicePresidentofResearch

9、AmericanHospitalAssociationFqualityleaderswhoarewonderingwhattodohowtodoit—thisbookprovidesthedetailthatyouhavebeenseekingrightdowntothelevelofthetypesofpeopletohirewhattheirqualificationsshouldbewheretheyshouldfitintheg

10、overnancetthenatureoftheirdeliverables.—ThomasH.LeeMDChiefMedicalOfficerPressGaneyAssociatesInc.TheGuidetoAchievingSTEEEPHealthCareBaylScott&WhiteHealth’sQualityImprovementJourneyDavidJ.BallardMDPhDTheGuidetoAchievingSTE

11、EEPHealthCarePracticalStrategiesfDeliveringSafeTimelyEffectiveEfficientEquitablePatientCenteredCareK23138cvrmech.indd110221410:59AMBaylScott&WhiteHealthhasagainprovidedaroadmapthistimeexceptionallydocumentedannotated.Thi

12、sefftwillassisthealthcareinstitutionsinconsistentlyimprovingthecareprovidedtotheirpatients.Intoday’sultracompetitivewldfocusedontherightcareattherighttimeintherightsettingBaylScott&WhiteHealth’ssecondefftisamustread.Itpr

13、ovidesboththerationalindepthtoolstotransfmanganizationintoawldclassproviderofsafeefficienthealthcareservices.Combinedwithstrongpatientfamilyparticipationitofferstheroadmaptosubstantiallyimprovedpatientsatisfactionstaffre

14、tentioncommunityendsement.KudostoDr.Ballardhisteam—aclearcleancrisppresentation.ArjaP.AdairJr.MBAPresidentFounderTOKOBELLCRetiredPresidentCEOCFMCAchievingbestclinicaloutcomesatlowercostswhilecreatinganidealpatientprovide

15、rexperiencerequiresasetofintentionalstructuresprocesses.Dr.Ballardhisteamhavedevelopedthe“HowToManual.”ZiadHaydarMDMBASeniVicePresidentChiefMedicalOfficerensionHealthThisguidetoachievingSTEEEPhealthcarelaysoutaverypracti

16、calapproachtopatientsafetyqualityimprovementbasedontheextensiveexperienceofDr.Ballardhisteam.Thepracticalexamplesincludedinthisguideareagoldmineofusefulapproachesfanyhealthcaresystemwonderingwheretostarthowtotakethenexts

17、tepintheirjourney.Thiscompaniontotheearlierbookshouldbewelcomedbymanywakinguptotheimptanceofdrivingchangeinthedeliveryofcareatthepresenttime.J.MichaelHendersonMDChiefQualityOfficerClevelClinicganizationsthatcanreliablyef

18、fectivelyimplementbestpracticeswillbeleadersinthehealthcarefieldinthe21stcentury.Thisbookisagoldmineofpracticalvaluableresourcestoolsfhealthcareganizationstousetodayfyearstocomeintheirimprovementjourneys.MaulikJoshiDrPHP

19、residentHealthResearchEducationalTrustSeniVicePresidentofResearchAmericanHospitalAssociationFqualityleaderswhoarewonderingwhattodohowtodoit—thisbookprovidesthedetailthatyouhavebeenseekingrightdowntothelevelofthetypesofpe

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