[雙語翻譯]物業(yè)管理外文翻譯--物業(yè)管理對物業(yè)價格的影響香港案例研究（節(jié)選）

1、2300 英文單詞， 英文單詞，12500 英文字符，中文 英文字符，中文 3500 字文獻出處： 文獻出處：Hui E C, Lau H T, Khan T H. Effect of property management on property price: a case study in HK[J]. Facilities, 2011, 29(11):459-471.Effect of property management on

2、 property price: a case study in HKEddie Chi-Man Hui, Hoi Ting Lau and Tareef Hayat KhanAbstractPurpose – It has been said that people’s expectation towards their living space has been increased. They have a higher requi

3、rement not only for the facilities it provides, but also for the quality of property management services. Property management is now regarded as one of the important considerations of buyers in purchasing a property. Thi

4、s research paper aims to investigate the significance of the quality of property management to property buyers.Design/methodology/approach – ISO 9001 Certification and HKMA Quality Award (HKMAQA) are used as the measur

5、ement of the quality of property management. The paper used a hedonic price model to determine whether there is a relationship between property management and property price and the inference of property management on pr

6、operty price if there is such relationship. Seven private residential estates in Ma On Shan with similar locational characteristics were selected in the research.Findings – The empirical results show that property manage

7、ment has a significant and positive relationship with property prices. People are willing to pay 4.92 percent and 2.84 percent more on properties managed by a property management company that is ISO 9001-certified and HK

8、MAQA winner respectively.Research limitations/implications – The implications of the results imply that well-recognized property management increases the value of a property and attracts second-hand property buyers, and

9、quality property management adds value to properties and hence increases the property price.Originality/value – The research has contributed an indication of the amount a household would be willing to pay on quality prop

10、erty management services as a reference for investors, users, developers and property management services providers.Keywords Property management, Property value, Property price, ISO 9000 series, HKMAQA, Hong Kong, Qualit

11、y awards, Pricing1. IntroductionAccording to Hong Kong Trade Development Council (HKTDC, 2010), there are 528 property management companies (PMCs) in HK as at 2009, that offer a wide range of services. According to Hong

12、Kong Association of Property Management Companies (HKAPMC, 2010), there are 87 members registered to this institute[1]. However, Hong Kong (HK) government still has no licensing systems for PMCs, and currently the qualit

13、y of the PMCs is not monitored by the government. PMCs voluntarily look for quality awards or certificates in order to get greater recognition. Currently there are two professional bodies offering such awards:(1) “The Be

14、st Property Management Agent” title issued by the Hong Kong Housing Authority; and(2) the Q-mark Certificate issued by the Hong Kong Q-Mark Council.However, there are two other certification-providing authorities from wh

15、ich HK PMCs vie to get a certificate:(1) ISO 9000 issued by the International Organization of Standards; andthere is a growing necessity to study its own impact on property price.People as buyers can always have various

16、choices and they have bargaining power on the price of property, and it can be comprehended that price to certain extent might be influenced, directly or indirectly, by the demand and supply of the quality of PM services

17、 provided (Scarrett, 1983; Loo, 1991; Edington, 1997; Tempelmans, 2001). Therefore in this study, property price is considered as a function of PM service quality.It is worthy to note at this point that “price” can be de

18、fined as a figure frozen by a particular transaction, while “value” is the most probable selling price estimated knowledgeably and prudently from available transacted prices of similar properties, and, although available

19、 for negotiation, has the best chance to be sold close to that figure between a willing buyer and a willing seller under normal market condition (Peto et al., 1996; Mackmin and Emary, 2000). In this article, both are dul

20、y used according to the context.2.3 ISO 9001:2000 as an indicator of good quality PMISO 9001:2000 is one of the standards published by the International Organization for Standardization (ISO) under the ISO 9000 series th

21、at gives the requirements for an organization’s quality management system. ISO standard can assist a company to operate with an effective quality management system. Having an ISO certification is regarded as an advantage

22、 over their competitors. ISO 9000 can improve the quality of services and thereby increase business. Buttle and Jayne (1999) examined the real estate sector and finds that ISO 9000 brings several benefits that include b

23、etter management, improved customer services, enhanced customer satisfaction, and its use as a merchandising instrument, as well as a tool to attract new customers. Lee (1998) investigated the service sector in HK and ar

24、rived at a similar conclusion that ISO 9000 can improve sales through new customers and get fewer complaints from existing customers. ISO 9000 is proved to be able to enhance the quality of services and customers will ch

25、oose the company that is certified with ISO 9000. Therefore, ISO 9000 is used in this study as a comparison standard to investigate the inference of the quality of property management to property buyers.2.4 HKMAQA as an

26、indicator of good quality PMHKMAQA was introduced in 1991 by HKMA. The objective of the award is to reward the commitment of the organization and brings public recognition to their outstanding standards of quality manage

27、ment. The award is modeled on the American Malcolm Baldrige National Quality Award (MBNQA), whose judging criteria are “widely accepted as the blueprint of excellence in quality management implementation” and it is HK-eq

28、uivalent to the Japanese Deming Prize and the European Quality Award (Lai and Cheng, 2003).HKMAQA is recognized as the most reputable award for quality management in HK. It provides a guideline in quality management for

29、the companies to follow so that they can improve their quality. There are certain judging criteria when a company applies for this award:· leadership;· strategic planning;· customer and market focus;·