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1、江西環(huán)境工程職業(yè)學(xué)院大專(zhuān)生畢業(yè)論文江西環(huán)境工程職業(yè)學(xué)院大專(zhuān)生畢業(yè)論文江西環(huán)境工程職業(yè)學(xué)院大專(zhuān)畢業(yè)生江西環(huán)境工程職業(yè)學(xué)院大專(zhuān)畢業(yè)生畢業(yè)論文畢業(yè)論文題目題目:汽車(chē)銷(xiāo)售展廳接待流程與銷(xiāo)售技巧汽車(chē)銷(xiāo)售展廳接待流程與銷(xiāo)售技巧學(xué)院:院:姓名:名:學(xué)號(hào):號(hào):專(zhuān)業(yè):業(yè):指導(dǎo)老師:指導(dǎo)老師:畢業(yè)論文答辯時(shí)間:畢業(yè)論文答辯時(shí)間:江西環(huán)境工程職業(yè)學(xué)院大專(zhuān)生畢業(yè)論文II目錄目錄摘要摘要......................................
2、.............................I緒論緒論...................................................................11.1展廳接待...............................................................................................................
3、............................21.2銷(xiāo)售的概念.......................................................................................................................................21.3銷(xiāo)售的要素.......................................
4、................................................................................................22.2.汽車(chē)消費(fèi)者購(gòu)買(mǎi)行為的類(lèi)型和客戶(hù)的性格色彩汽車(chē)消費(fèi)者購(gòu)買(mǎi)行為的類(lèi)型和客戶(hù)的性格色彩...............................72.1汽車(chē)消費(fèi)者購(gòu)買(mǎi)行為的類(lèi)型................................
5、...........................................................................72.2客戶(hù)的性格色彩...............................................................................................................................83.3.汽車(chē)
6、銷(xiāo)售顧問(wèn)應(yīng)具備的職業(yè)素養(yǎng)汽車(chē)銷(xiāo)售顧問(wèn)應(yīng)具備的職業(yè)素養(yǎng)...........................................81.真誠(chéng)..................................................................................................................................................
7、....82.自信......................................................................................................................................................93.做個(gè)有心人.....................................................
8、.....................................................................................94.韌性..................................................................................................................................
9、....................95.良好的心理素質(zhì)..................................................................................................................................96.交際能力.....................................................
10、.......................................................................................107.熱情...............................................................................................................................
11、.....................108.知識(shí)面要寬........................................................................................................................................109.責(zé)任心...............................................
12、.................................................................................................1010.談判力...................................................................................................................
13、...........................104.4.汽車(chē)銷(xiāo)售異議的處理辦法汽車(chē)銷(xiāo)售異議的處理辦法................................................111.轉(zhuǎn)移淡化.............................................................................................................
14、...............................112.真誠(chéng)法................................................................................................................................................123.提升價(jià)值..............................
15、..............................................................................................................124.創(chuàng)造需求......................................................................................................
16、......................................125.5.汽車(chē)銷(xiāo)售談判的技巧汽車(chē)銷(xiāo)售談判的技巧.....................................................126.6.汽車(chē)銷(xiāo)售服務(wù)流程汽車(chē)銷(xiāo)售服務(wù)流程.......................................................141、客戶(hù)開(kāi)發(fā)....................
17、......................................................................................................................142、接待................................................................................................
18、..................................................153、咨詢(xún)..................................................................................................................................................154、介紹產(chǎn)品..........
19、................................................................................................................................155、試駕......................................................................................
20、............................................................166、協(xié)商..................................................................................................................................................167、成交..
21、................................................................................................................................................168、跟蹤......................................................................
22、............................................................................16總結(jié)總結(jié)..................................................................18參考文獻(xiàn)參考文獻(xiàn)..............................................................
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