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1、Constructing the Pareto Chart,Step 1Choose a Problem to StudyStep 2Choose CategoriesStep 3Select a Unit of MeasureStep 4Choose a Time PeriodStep 5Gather DataStep 6Compare DataStep 7Construct the ChartStep 8
2、Show Cumulative PercentsStep 9Interpret the Results,Pareto 1,Pareto Chart Essentials,Key Success BehaviorsClarify the data collection planCollect data consistentlyUse consistent legend and formatExplore Pareto var
3、iations,Pareto 2,Steps at a Glance: Pareto,CG p. 129,Pareto 3,Step-by-Step Construction,Information provided courtesy of SmithKline Beecham,MJII p. 98,Pareto 4,Step 8Show Cumulative Percents,HOTrep Problem Data,# ofRep
4、ortedOccurrences,,,,,,,,,,220,200,180,160,140,120,100,80,60,40,20,100%,90,80,70,60,50,40,30,20,10,,,,,,,,,,,,33%,12%,10%,9%,8%,8%,5%,4%,3%,1%,7%,,,45%,55%,64%,72%,80%,85%,89%,92%,93%,,,,,,,,,,,,,,,Boot problems (68)Ref
5、lection hang (24)Lat. connection (20)System integruty (19)System config. (16)Print problems (16)Ref. sys. integrity (11)File problems (8)Refl. misc. (6)Bad configuration (3)Others (15),Pareto Example,MJII p. 100
6、/CG p. 133,Pareto 5,Information provided courtesy of Goodyear,Reduced Payment Freight BillsTotal Bills (329),Contractratedisputes,,Pareto Example,MJII p. 101/CG p. 133,Pareto 6,Information provided courtesy of Goodyea
7、r,Reduced Payment Freight Bills(After Standardization),,,,,,,,,,,,120,110,100,90,80,70,60,50,40,30,20,10,0,,January bills (329),,,,,,,,,,,,,,,,,,,June bills (56),,,,,,,,,,,,,,Contractratedisputes,Class,Canada,Original
8、destination,Misc.,Weight,Recon-ciled,Debt,Bynd.,# ofBills,,,,Pareto Example,Pareto 7,MJII p. 102/CG p. 135,Reasons for Failed AppointmentsData Source: Shore Commands,Information provided courtesy of U.S. Navy, Naval
9、 Dental Center, San Diego,Pareto Example,Pareto 8,MJII p. 103/CG p. 135,Information provided courtesy of U.S. Navy, Naval Dental Center, San Diego,Reasons for Failed AppointmentsData Source: Fleet Commands,Pareto Examp
10、le,MJII p. 104,Pareto 9,Field Service Customer Complaints,Pareto Example,Pareto 10,MJII p. 104,Cost to Rectify Field Service Complaints,Pareto Example,Pareto 11,CG p. 140,Information provided courtesy of Sewickley Valley
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