管理英語2-self-test-國(guó)開504018-參考資料

1、管理英語 2-Self-test-國(guó)開 504018-參考資料請(qǐng)認(rèn)真閱讀一下說明然后下載：學(xué)校每學(xué)期有可能都要更換題庫！請(qǐng)仔細(xì)核對(duì)是不是您需要的題目再下載?。。。”疚臋n的說明：下載完本文檔后，請(qǐng)用 WORD 或 WPS 打開，然后按 CTRL+F 在題庫中逐一搜索每一道題的答案，預(yù)祝您取得好成績(jī)金！由金鋤頭賬號(hào)：qq 號(hào) 1072066377 電大奧鵬助學(xué)團(tuán)隊(duì)獨(dú)家整理！僅在金鋤頭網(wǎng)上傳!第 1 題 — what’s your view

2、on our questionnaire?— ________________A. I’d like to go there. B. With my pleasure. C. First of all .We’d better change our question order. 正確答案是：First of all .We’d better change our question order.第 2 題 — would you min

3、d filling the questionnaire for me?— ________________A. No problem. Just give me your questionnaire. B. Sorry,I can’t go there. C. I really appreciate that. 正確答案是：No problem. Just give me your questionnaire.第 3 題 — thank

4、 you very much for answering our questions. it really helps our market research a lot. — ________________A. I am sorry to hear that. B. It’s my pleasure. C. I don’t think so. 正確答案是：It’s my pleasure.第 4 題 — our company is

5、 doing a customer service questionnaire .may i take you a moment?— .A. It doesn’t matter B. By all means C. I have no idea 正確答案是：By all means第 5 題 — ?—twice a week.A. How often

6、 do you use our company’s product B. When did you buy our products C. What did you buy in our company 正確答案是：How often do you use our company’s product第 6 題 i’d like to_______ that the staff member who served me didn’t re

7、ally seem to know what he was doing.B. bought C. buying 正確答案是：buying第 14 題 customers ______ refuse to filling the questionnaire are not permitted to buy the product. A. what B. which C. Who 正確答案是：Who第 15 題 the jiahe com

8、munity service center is about to ______ service for residents.A. provided B. provide C. providing 正確答案是：provide第 16 題 二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從 A、B、C 三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。Questionnaires can be a simple way to get to know your aud

9、ience’s opinions. Though it is easy to write a questionnaire, you need a lot of skill and experience to write a good one. Luckily, good design skills can be learned in a short time.Keep your questionnaire simple and visu

10、ally attractiveKeep your questionnaire short and simple. A short and simple questionnaire is more likely to be completed and returned. It is also important to make your questionnaire as attractive as possible. You should

11、 keep the following design elements in mind:Text: Choose a font style that is easy to read, and make sure the font size is large enough for your respondents to read.Paragraphs: Long paragraphs can be daunting for readers

12、, so try to keep your blocks of text to a handful of lines.White space: Ensure that there is space between questions and sections and don’t make margins too small.Keep questions brief and easy to understandBe brief and d

13、irect with your questions. Do not use any unnecessary words and phrases. Brief questions that use simple language are easy to read and understand, so the participants won’t find it difficult to fill in the questionnaire.

14、Make sure questions are in the right orderYou should start your questionnaire with general questions and then move to specific ones. Try to avoid jumping back and forth between general and specific questions.Use open-end

15、ed questions properlyOpen-ended questions mean respondents can answer freely using their own words. They can provide more detailed information, but they take more time and effort to answer and can be more difficult to an

16、alyze. You should not use too many open-ended questions in one questionnaire.In a word, taking the time to develop a well-designed and participant-friendly questionnaire will give you useful data that can help you make t