深圳市燃?xì)饧瘓F(tuán)有限公司客戶服務(wù)運(yùn)營(yíng)管理研究.pdf

1、華中科技大學(xué)碩士學(xué)位論文深圳市燃?xì)饧瘓F(tuán)有限公司客戶服務(wù)運(yùn)營(yíng)管理研究姓名：張萬(wàn)杰申請(qǐng)學(xué)位級(jí)別：碩士專(zhuān)業(yè)：工商管理指導(dǎo)教師：郭碧堅(jiān)2001.1.1華中科技大學(xué)碩士學(xué)位論文______一__l______o__l______l_________ll_lI__l___‘lo!!!!AbstractThethirdindustryhasbecomeamainindustryinmodemsocialeconomySHENZHENGASCORPsh

2、ouldnotevasiveinbuildinganewstrategyconceptofcustomerserviceorientedinfacetOthepostureofcompetitionthatismoreandmoresevereinthemarketofcityenergysupplyingInthisarticletheauthorexplainstheconceptofserviceanditsfourmaincha

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6、ngpart—timeemployeesetcAllabovestrategiescouldleadtoadvancetheIevelofserviceTheauthorsays：“employeeisthefirst’，thisfaithisthebasepointofstudyinginthisarticleItgivestosomepertinencemethodsinemployee’Sselection，training，em

7、powerment，etcToperfecttheserviceinstallationsisabasictaskinmanagingserviceoperationsWeshouldre—understandtheconceptaboutthepointofnetwork，andit’SnecessarytomakethegasserviceingastobecommunityandsocializationTheinformatio