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1、標(biāo)題:InterAdvertising:IsAnybodyWatching原文:AbstractClickthroughrateshaveemergedasthedefactomeasureofInteradvertisingeffectiveness.Unftunatelyclickthroughratesareplummeting.Thisdeclinepromptsfourcriticalquestions:(1)whydoban
2、neradsseemtobeineffective(2)whatcanadvertisersdotoimprovetheireffectiveness(3)doesanimmediatemeasuresuchasclickthroughrateundervalueonlineadvertising(4)arememybasedmeasuressuchasrecallawarenessmeappropriateToaddressthese
3、questionsweutilizedaneyetrackingdevicetoinvestigateonlinesurfers’attentiontoonlineadvertising.ThenweconductedalargescalesurveyofInterusers’recallrecognitionawarenessofbanneradvertising.Ourresearchsuggeststhatthereasonwhy
4、clickthroughratesarelowisthatsurfersactuallyavoidlookingatbanneradsduringtheironlineactivities.Thissuggeststhatthelargerpartofasurfer’sprocessingofbannerswillbedoneatthepreattentivelevel.Ifsuchisthecaseclickthroughrateis
5、anineffectivemeasureofbanneradperfmance.Ourresearchalsoshowsthatbanneradsdohaveanimpactontraditionalmemybasedmeasureofeffectiveness.Thusweclaimthatadvertisersshouldrelymeontraditionalbrequitymeasuressuchasbrawarenessadve
6、rtisingrecall.Finallyourstudyshowsthatalthoughrepetitionleadstolowerclickthroughratesithasabeneficialimpactonbrawarenessadvertisingrecall.IntroductionAstheIntermaturesintoaviablecommercialmediummanywebsites(e.g.LycosGowk
7、Yahoo!)relyonadvertisingtofinancetheiroperations.ThelureofadvertisingissuchthatsomecompaniesprovideuserswithfreeInteraccess(e.g.)evenfreecomputers(e.g.Free)inexchangeftheireyeballs(Berst1999).Thisshouldnotcomeasasurprise
8、asadvertisershavelongusedeveryconceivablevehicletodisplaytheirmessagesinfrontofthegazingeyesofpotentialcustomersbeitmagazinestelevisionracecars.AstheInterbecomesmemainstreammanycompaniesarebudgetingsignificantdollaramoun
9、tsfonlineadvertising.TheInterAdvertisingBureau(1999)repts1998onlineadvertisingexpenditureof$1.92billionmethandouble1997revenues.Thebulkofthisexpenditureisallocatedtobannerads.Banneradstypicallyconsistofrectangularimagesd
10、isplayedatthetopofwebpagescontainthemessagethattheadvertiserwantstosendtowebsurfers.Themostwidelyusedmeasureofonlineadvertisingeffectivenessisthepercentageofthetotalnumberofadexposuresthatinducethesurfertoactuallyclickon
11、thebannerinresponsetotheadvertisedmessage.Thismeasureisknownastheclickthroughrate(NovakHoffman1997).Clickthroughratehasbecomesuchadominantmeasurethatin1996ProcterGamblemadeadealwithYahoo!inwithotherelementsofthepagesinwh
12、ichtheyarebeingdisplayed.Abanneradtypicallyoccupieslessthan10%oftheareaofawebpageonastardVGAcomputerscreen(640x480pixels).Therefetheattentionofthewebsurferisgenerallyfocusedonotherelementsofthepage.Thetaskofthebanneradis
13、tofirstgrabasurfer’sattentionsecondtoinducethesurfertoclickonthead.Ifsurfersneverlookatabannertheycannotclickonit!Sharedbwidthmightexplainwhyclickthroughratesarelowbutnotwhytheyaredeclining.Thereissomeevidencethatsomeonl
14、inesurfersdislikebannerads(Bass1999).Thisdislikeiswidespreadenoughthatvarioussoftwareexistthatactuallypreventbrowsersfromdownloadingads(AdsOff!@GuardJunkBuster...).Onecanthushypothesizethatassurfersgainmefamiliaritywitht
15、hemediumtheylearntodifferentiateinfmationalcontentfromadvertising.Ultimatelythiswouldgivethemtheabilitytodisregardbannerads.Giventhispossiblelearningavoidancebehaviwestartourinvestigationbymeasuringtheextenttowhichsurfer
16、spayattentiontobannerads.Webeginbyfmulatingthefollowingtwohypotheses:H1:Intersavoidlookingatbannerads.H2:ThemetimeusershavespentontheInterthelesstheypayattentiontobannerads.Totestthesehypothesesweaskedagroupofsubjectstol
17、ookatvariouswebpageswhilehookeduptoaneyetrackingdevicethatrecdstheireyemovementsfixations.Eyetrackingstudiesarenotnew.Javal(1878)usedeyetrackingtostudyreadingpatternsmethan100yearsago.Althoughreadingstudiesarestillbeingc
18、onductedthrougheyetracking(Hyn1995)agrowingnumberofeyetrackingstudieshaverecentlyaddressedmarketingproblems.FinstanceRussoLeclerc(1994)studiedinstebrchoiceFischeretal(1989)studiedwarninglabelsontobaccoadsJaniszewski(1998
19、)lookedatexplatysearchbehaviwithcatalogsKroeberRiel(1979)investigatedtheeffectofarousalonadvertisingcopyprocessingLohse(1997)studiedYellowPageadvertising.StudydesignOurstudywasconductedusinginfmationptalsasabackground.Th
20、ecoverstudywasanergonomicresearchonthedesignfoneofthelargestFrenchptals:Voil(www.voila.fr).Thesubjectswereaskedtoperfmfivesearchesusingthreeptals:VoilanalternatelayoutfVoil(hencefthcalledVoilBis)Voil’slargestcompetit.Thr
21、eeofthesearchesrelatedtogeneraltopics(e.g.findinfmationabout‘LeLouvre’)theothertwor,elatedtoindividuals(e.g.findthephonenumberof‘JeanDupont’).Eachofthethreegeneraltopicsearcheswasmadeusingadifferentptal.Thetwoothersearch
22、esweremadewithVoilVoilBis.Ourfirststudywasveryrevealing.Itprovidesuswithananswertothefirstquestionmotivatingthisstudy(Whyarebanneradsnoteffective)ahintofananswertothesecondthirdquestions(Whatcanadvertisersdotoimprovebann
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