酒店餐飲服務(wù)基本英語

1、1酒店餐飲服務(wù)基本英語Lesson1InquiryService問詢服務(wù)（餐廳）Guest:Excuseme.DoyouhaveaJapaneserestauranthere請(qǐng)問你們酒店有日本料理餐嗎？Attendant:Yeswedohave.是的，我們有。Guest:Whatarethebusinesshours它的營業(yè)時(shí)間是什么時(shí)候？Attendant:Thebusinesshoursarefrom11:00amto2:00pmf

2、lunchfrom5:00pmto10:00pmfdinner.營業(yè)時(shí)間是：上午11:00點(diǎn)到下午2:00，下午5:00–10:00。Guest:Thankyouverymuch.非常感謝。Attendant:Youarewelcome.It’smypleasure.不用謝。這是我的榮幸。KeyPointsSentences要點(diǎn)詳解及短句擴(kuò)充FlowerLakeCaf花湖咖啡廳TelNo.:8095Openhours:Breakfast

3、:5:3010:00(旺季)06:3010:00（淡季）Dinner:17:30－22:00(旺季)17:30－21:30（淡季）JasperLake瑤池TelNo.:8092Dependsonreservation根據(jù)預(yù)定情況MaquJarpoGrill瑪曲甲蕃扒房TelNo.:81038104Openhours:TheGrillDinner：17:30－22:30TheGrillBar：11:30－22:30GesaerRestau

4、rant格薩爾餐廳TelNo.:8106Openhours:Dinner：17:30－22:30ShunxingRestaurant順興川菜館TelNo.:81168105Openhours:Lunch11:3014:30Dinner17:3022:00Dago&SemoLounge達(dá)戈與色嫫酒廊TelNo.：8109Openhours:09:00am02:00am（旺季）09:00am00:00am（淡季）3請(qǐng)問我們因該安排多少張臺(tái)呢

5、？5.Howwouldyoulikeustoarrangethetable您喜歡我們?cè)趺磾[臺(tái)呢？6.Howmuchwouldyouliketospendfeachperson請(qǐng)問每個(gè)人的標(biāo)準(zhǔn)是什么呢？Lesson3LeadingtheGuesttotheSeat引導(dǎo)入座(1)Attendant:GoodeveningsirwelcometoChunxingChuanRestaurantdoyouhaveareservation晚上好，先

6、生。歡迎光臨順興川菜。請(qǐng)問您有預(yù)定嗎？Guest:Ihave.Pleasecheck.小姐，我有預(yù)定，請(qǐng)查一下。Attendant:MayIhaveyournameroomnumberplease先生女士請(qǐng)問您貴姓，您的房號(hào)是多少Guest:ymyroomnumberis4212.我是4212的房客，安迪。Attendant:YesSiryouhavereservedatableffourpeoplenonsmokingarea.Thi

7、swayplease.是的，先生。有您的預(yù)定，四個(gè)人，無煙區(qū)。這邊請(qǐng)。(2)Attendant:GoodeveningsirwelcometoShunxingRestaurantdinnerfhowmanypeopleplease晚上好，先生。歡迎光臨順興川菜。請(qǐng)問您有幾位呢？Guest:Atablef4please.4位。Attendant:Yessir.Thiswayplease.Howaboutthetablebythewindo

8、winthecner好的，先生，那張靠窗角落的桌子怎么樣？Guest:Fine.Thanks.好，謝謝你。Attendant:Thiswayplease.這邊請(qǐng)。(3)Attendant:GoodeveningSir.Ourtablesarefullnowwouldyoumindtowaitfawhilewouldyoupreferanotherrestauranttable晚上好，先生。現(xiàn)在我們的餐廳已經(jīng)客滿了，你想換一家餐廳桌子嗎？

9、Guest:Iwouldliketowait.我再等一下好了。2minuteslater……Attendant:Imsrytohavekeptyouwaitinghereisatableavailablethiswayplease.很抱歉讓您久等了，這邊有空位，請(qǐng)這邊走。Guest:Itdoesntmatter.Thankyou.沒關(guān)系，謝謝你。Attendant:Youarewelcome.Mypleasure.不客氣。KeyPoin