私人教練部部門手冊

1、機密第1頁共72頁私人教練部部門手冊私人教練部部門手冊1、私人教練部新員工入職期望值設立....................................................................................................211歡迎.......................................................................

2、.............................................................312私人教練部日常工作規(guī)范...............................................................................................312A職業(yè)形象..........................................

3、........................................................................612B公共區(qū)域...................................................................................................................712C客戶服務.................

4、.................................................................................................912D授課.....................................................................................................................

5、.....912E售課..........................................................................................................................912F場地指導...............................................................................

6、....................................912G考勤及考勤簽到簿...................................................................................................912H會員第一次訓練預約登記大本及服務跟進報告.................................................

7、........912I會員預約表.................................................................................................................912J會員健康問答體能測試表...........................................................................

8、.............912K會員簽名卡...............................................................................................................912L日課時記錄表.............................................................................

9、...............................912M教練島.....................................................................................................................912N訓練...........................................................

10、...............................................................912O器械的使用和維護...................................................................................................912P掌握的技能和信息..................................

11、..................................................................92私人教練工作流程......................................................................................................................................121私人教練部工作

12、流程............................................................................................................1211私人教練部經(jīng)理助理工作流程...........................................................................................12

13、12私人教練工作流程.............................................................................................................1213私人教練巡場工作流程.......................................................................................

14、...........122、私人教練部工作流程圖.........................................................................................................1221、兩次免費私教帶課流程圖..........................................................................

15、.............1222、健康評估與亞健康測試操作流程圖.........................................................................2223、私人教練售課流程圖................................................................................................224、

16、私教授課流程圖.......................................................................................................3、（新）銷售系統(tǒng)操作流程.................................................................................................

17、............................131，POS系統(tǒng)操作流程.............................................................................................................。311，銷售制度.............................................................

18、..................................................。312，POS業(yè)績提成核算報表.........................................................................................。313，POS銷售問題匯總...................................................

19、.............................................。314，POS銷售流程...................................................................................................。32，TO系統(tǒng)操作流程....................................................

20、....................................................。4、單項操作類規(guī)章制度....................................................................................................................................141、私人教練部單項規(guī)章制度.........

21、............................................................................................1411、教練接待客戶服務規(guī)范...........................................................................................1412、器械巡視檢查規(guī)范.........

22、.........................................................................................4413、健康評估與亞健康測試操作細則............................................................................6414、免費私教授課規(guī)范.......................

23、...........................................................................8415、教練部設備維護初級知識.......................................................................................9416、教練部日常備用物品清單..........................