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1、1Copyright?2014PearsonEducationInc.PrinciplesofMarketing15eglobal(KotlerArmstrong)Chapter12MarketingChannels:DeliveringCustomerValue1)Thesetsoffirmsthatsupplycompanieswiththerawmaterialscomponentspartsinfmationfinancesex
2、pertiseneededtocreateproductsservicesareknownas________.A)retailersB)upstreampartnersC)distributsD)downstreampartnersE)distributionchannelsAnswer:BPageRef:340Skill:ConceptObjective:121Difficulty:Easy2)Whichofthefollowing
3、termsreferstothewholesalersretailersthatfmavitallinkbetweenthefirmitscustomersA)factysupplywksB)downstreampartnersC)resourcebanksD)upstreampartnersE)supplychannelsAnswer:BPageRef:340Skill:ConceptObjective:121Difficulty:E
4、asy3)Theterm“supplychain“isconsideredlimitedbecauseit________.A)ignesthemakesellaspectofthemarketB)suggeststhatplanningbeginswithrawmaterialsfactycapacityC)takesastepbysteplinearviewofpurchaseproductionconsumptionactivit
5、iesD)takesasenserespondviewofthemarketE)suggeststhatplanningstartswithidentifyingtheneedsoftargetcustomersAnswer:BPageRef:340Skill:ConceptObjective:121Difficulty:Moderate3Copyright?2014PearsonEducationInc.7)Whichofthefol
6、lowingismostlikelytrueofmarketingchanneldecisionsA)Theyofteninvolvelongtermcommitmentstootherfirms.B)Theyhaveminimalinfluenceonthepricesofproductsofferedtocustomers.C)Theyincreasetheamountoftimeacompanyspendsconnectingwi
7、thcustomers.D)Theincreasetheamountofefftacompanyputsintodistributegoods.E)Theyareeasilyalteredreplaceddiscarded.Answer:APageRef:342Skill:ConceptObjective:121Difficulty:Easy8)________playanimptantroleinmatchingsupplydemby
8、providingconsumerswithabroadasstmentofproductsinsmallquantities.A)VirtualbanksB)IntermediariesC)PriceconsultantsD)UnifmdeliverywksE)UpstreampartnersAnswer:BPageRef:342Skill:ConceptObjective:121Difficulty:Easy9)Fromtheeco
9、nomicsystemspointofviewtheroleof________istotransfmtheasstmentsofproductsmadebyproducersintotheasstmentswantedbyconsumers.A)upstreampartnersB)marketingintermediariesC)thirdpartylogisticsD)priceconsultantsE)factysuperviss
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