試論我國(guó)公共行政領(lǐng)域引入ISO9000質(zhì)量管理體系標(biāo)準(zhǔn).pdf

1、浙江大學(xué)碩士學(xué)位論文試論我國(guó)公共行政領(lǐng)域引入ISO9000質(zhì)量管理體系標(biāo)準(zhǔn)姓名：邵玨申請(qǐng)學(xué)位級(jí)別：碩士專業(yè)：公共管理指導(dǎo)教師：郁建興20040401ABSTRACTForalongperiod，inourpublicadministrationarea，theresultsofmanagementareemphasizedwhiletheprocessofmanagementisneglectedIthasinducedgapsinma

2、nagementdefectslnprocedures，behaviorwithoutcriteriaNowadaysupgradingthequalityofpublicadministrationmanagementhasbeenanurgentneed1S09000qualitymanagementsystemiSascientificmanagementsystembroadlyacceptedinternationally，b

3、utpeopleareusedtoenterprises，especiallyindustrialones1SitpossiblethatChinesepublicadministrative0仟jcesimprovethequalitybyadoptingIS09000systemSince1999。thequalityadministrativeattestationoflS09000systembegantogettothepub

4、licadministrativefield，F(xiàn)irstourgovernmentguidesandencouragestheenterprisestobuildUPaqualityadministrativesystem，andnowItneedstoestablishitsownqualityadministrativesystemaccordingtothejnsideandoutsideenvironment1tcanhelpt

5、hegovernmentbuildupanewgovernmentimagewithhighefficiency，lowconsumption，honestandfirstclassservicesSOithasbeenanewtrendforthegovernmenttoadministratethemodernizatiOnThisthesiselaboratestheconceptionofIS09000anditsmainadm

6、inistrativeideaandanalysestheproblemsandpracticalconditionsofthepublicadministrativefieldinourcountry1trvtoaffirmthenecessityandfeasibilityofadoptingIS09000systemintoadministrativefield1ntheendIgivesomepositiveanalysesby