城市管理中服務(wù)外包問(wèn)題研究——以長(zhǎng)沙市為例.pdf

1、分類號(hào)密級(jí)——學(xué)號(hào)Q13Q2生璺QQQ!城市管理中服務(wù)外包問(wèn)題研究——以長(zhǎng)沙市為例StudyontheproblemofserviceoutsourcinginurbanmanagementTakingChangshacityasanexample湖南師范大學(xué)學(xué)位評(píng)定委員會(huì)辦公室二0一六年十一月AbstractSince1980s，Chinabegantoperformthereformofpublicservicefrommanyfi

2、eldssuchashousingconstruction，publictransportation，afforestingconstructionandgarbagedisposalThepublicserviceisofferedbytheenterprisesandsocialorganizationsTheoutsourcingofurbanmanagementservicebeganin2007Thatisduetothede

3、velopmentofsocialeconomicandculture；thecitizenshavemorerequirementsforurbanfunctionandhigherdemandsforthequalityofurbanmanagementTheleveloftheurbanmanagementCancontributetotheeconomicdevelopment，andtheeconomicdevelopment

4、canalsoimprovethequalityofurbanmanagementquicklyTherefore，theurbanmanagementdepartmentbeginstothinkabouthowtotransfertheresponsibilityofthegovernment，decreasethefiscalexpenditure，improvethequalityofpublicserviceaswellasm

5、aximizethepublicadvantagesBesides，italsogivesconsiderationtotheequalityofpublicserviceandtheexistenceofpublicresponsibilityFromtheperspectiveoftheoutsourcingofurbanmanagementservice，theauthorseestheconflictsbetweenbenefi

6、tsandresponsibilitiesandfindsthatthemechanismandsystemsareimperfect，thesupervisingandcheckingarenotstrictintheurbanmanagementworkInaddition，themanagementdepartmentalsoinvestigatesandanalyzesthereasonsofcausingtheproblems

7、，IearnstheexperiencesofoutsourcingpublicserviceabroadandputsforwardsomepersonalmethodstosolvetheproblemsThisthesisiscomposedoffourpartsThefirstpartistheintroductionUnderthebackgroundofmassiveprivatizationofpublicservices