需求調(diào)研報告

1、XX集團信息化項目系統(tǒng)需求調(diào)研報告調(diào)研時間：調(diào)研時間：調(diào)研范圍：調(diào)研范圍：調(diào)研小組：調(diào)研小組：報告起草人：報告起草人：XX市公共交通集團公司市公共交通集團公司廈門藍斯通信股份有限公司廈門藍斯通信股份有限公司20XX20XX年0101月2020日ERP系統(tǒng)需求調(diào)研報告2161目錄前言...............................................................................

2、......................................................41業(yè)務現(xiàn)狀與問題分析...............................................................................................51.1業(yè)務現(xiàn)狀....................................................

3、...............................................................51.2問題分析...................................................................................................................52系統(tǒng)目標與范圍.........................

4、..............................................................................62.1系統(tǒng)目標...................................................................................................................62.2系統(tǒng)建設(shè)范圍.........

5、..................................................................................................72.3關(guān)鍵變革..................................................................................................................

6、.83企業(yè)組織結(jié)構(gòu)...........................................................................................................93.1組織結(jié)構(gòu)與職能.............................................................................................

7、..........93.2組織關(guān)系分析.........................................................................................................123.3崗位........................................................................................

8、.................................134業(yè)務流程.................................................................................................................214.1流程概述..........................................................

9、.......................................................214.1安全管理.................................................................................................................234.2服務管理..................................

10、...............................................................................334.3人資管理.................................................................................................................374.4機務管理..........

11、.......................................................................................................684.5物資管理............................................................................................................

12、...1075報表體系...............................................................................................................1215.1運營相關(guān)報表......................................................................................

13、.................1215.2財務相關(guān)報表.......................................................................................................1275.3人力資源相關(guān)報表..........................................................................

14、.....................1305.4機務相關(guān)報表.......................................................................................................1395.5服務相關(guān)報表........................................................................

15、...............................1425.6安全相關(guān)報表.......................................................................................................1455.7物資相關(guān)報表..............................................................