華為質(zhì)量體系稽查自檢

1、Quality System Audit Confidentiality: InternalDocument Code: Proc/Supplier/Quality_T012020/3/28 Conserved Time of the Record: PermanentHuawei Confidential Page 1 of 55Information and Instructions通知和說明書PURPOSE目的 This doc

2、ument was developed as an Audit Tool to assess a supplier's Quality Systems against HUAWEI's Quality Systems Requirements.The HUAWEI Quality Systems Audit (QSA) is build upon the TL:9000 Quality Systems Standard,

3、 but with additional HUAWEI specific requirements included. 本文件是根據(jù)華為的質(zhì)量體系要求開發(fā)的稽核工具，用于評估供應商的質(zhì)量體系。華為的質(zhì)量體系稽核(QSA)是建立在TL:9000質(zhì)量體系標準的基礎上，但是增 加了華為的特殊要求SCOPE范圍 The HUAWEI Quality Systems Audit is not commodity specific, therefo

4、re it may be used to assess the Quality Systems deployed by a supplier/manufacture irrespective of the commodity. 華為的質(zhì)量體系稽核不是針對產(chǎn)品的，因此QSA用于評估供應商的質(zhì)量體系而不考慮產(chǎn)品。AUDIT BY SELF ASSESSMENT自我評估稽核 A supplier's facility is requi

5、red to complete a self assessment using this tool in advance of the HUAWEI Audit. (One QSA is required per facility.) By doing this, a facility will be able to prepare for the audit and seek advance help and guidance fro

6、m HUAWEI SQE to be best positioned to succeed. It is expected that during the self-assessment process, that the supplier will use this opportunity to ask questions for either clarification or to better understand intent

7、of the audit criteria. Waiting for the formal HUAWEI audit to ask these types of questions is too late. It is also expected that based on self audit results, a supplier will inform the HUAWEI team of their readiness fo

8、r a formal HUAWEI audit. A self assessment is completed by scoring the relevant column in each worksheet.供應商的工廠需要在華為稽核之前用該工具進行自我評估。（每一個工廠都需要進行QSA自我評估）。為了做好自我評估，進而取得成效，工廠需要為稽核做 好準備、從華為的SQE那里尋求幫助和指導。希望在自我評估的過程中，供應商應抓住機會向華為

9、SQE提出疑問，無論是為了澄清問題還是為了更好的理解該 稽核標準。等到華為來正式稽核時再提問就太晚了。同時也期望供應商基于自我評估的結果，在準備就緒后通知華為進行正式的稽核。自我評估結果應在每一個 工作表中對應的欄目完成評分。AUDIT BY HUAWEI華為稽核 During the audit process, the HUAWEI SQE may wish to review every question/criterion li

10、sted on the audit document, or alternatively the SQE may choose to focus only on those questions for which the supplier awarded themselves a score of 2 by self-assessment. The path taken is right to SQE discretion. The s

11、core awarded by the SQE Auditor will be entered in the 'Score' column on each worksheet. 在稽核過程中，華為SQE可能會評審稽核文件里面的每一個問題，也可能選擇關注供應商自評是2分條款.華為審核員在每一個工作表中的HW Score進行打分。AUDIT RESULTS稽核結果The SQE Auditor must complete A

12、LL sections before an Audit Result can be declared. Any questions that are scored as N/A are adjusted automatically in the score denominator.The 'Pass' score for the Audit is 80%. If the Audit Scores for all sect

13、ions of equal or greater than 80% are achieved, a 'Pass' result is awarded. If an Audit Score of equal or greater than 70% but less than 79% is achieved at any section, a 'Conditionally Passed' result is

14、 awarded. If an Audit Score of less than 70% is achieved at section 1,3,4,7,8,9,10,11, a 'Fail' or 'Not Pass' result is awarded,total score will be deducted 3 score by section .審核員必須在審核結果公布前完成所有部分的審核。任何選擇

15、N/A的項目在分母里面會自動除去。 1、各模塊有兩個或以上關鍵項為0分，該模塊得分不合格且每個關鍵項不滿足模塊總分扣三分 2、模塊1-6累計有三個或以上模塊得分=80 通過；70-80 條件通過；<70 不通過If a “Conditionally Passed“ Result is awarded, a Corrective Action Plan is due from the supplier within TWO week

16、s of the date of audit completion for any sections of the QSA that are below 80%. If a “Not Pass“ Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for

17、any sections of the QSA that are below 70%. On completion of this Corrective Action Plan, a supplier is required to generate second Corrective Action Plan to bridge to the 80% 'Approved' Status. All Corrective Ac

18、tion Plans must contain a timeline to 'bridge' to a 'Conditionally Passed' or 'Passed' status, depending on the initial audit result, and must propose a target date for a HUAWEI follow-up Audit. F

19、ailure to achieve a 'Conditionally Passed' Result on a follow up Audit may impact business award decisions.如果結果是有條件通過，則供應商應在稽核完成后2周內(nèi)對得分少于80%的部分提交糾正行動計劃。 如果結果是不通過，則供應商應在稽核完成后2周內(nèi)對得分少于70%的部分提交糾正行動計劃。在糾正行動計劃完成后，供應商應輸

20、出第二輪糾正行動計劃以達 到80%通過的狀態(tài)。 所有的糾正行動計劃必須依據(jù)最初稽核結果，確定提升到有條件通過或通過的狀態(tài)的截至日期，并給出華為跟蹤稽核的建議日期。 跟蹤稽核結果如果不能達到有條件通過，可能會影響商務合作的決議。A PASS RESULT通過結果 Once a supplier's facility has Passed the Audit, the Quality Systems are approved for

21、 the facility audited, not all supplier facilities. Passing the QSA does not guarantee a business award, but is the first step towards winning technical approval for a site. In addition, many commodities have a commodity

22、 specific Quality Process Audit (QPA), which also requires to be passed before technical approval may be obtained. 一旦供應商的工廠通過了該稽核，表示稽核過的工廠的質(zhì)量體系獲得認可，不代表供應商所有的工廠。 通過質(zhì)量體系稽核并不保證一定會有商務合作，但它是獲得技術承認的第一步。另外，很多物料會有質(zhì)量制程稽核，需要在獲得技術承

23、認之前通過。AUDIT MECHANICS and QUESTIONSQuality System AuditQSA Audit Checklist Confidentiality: InternalDocument Code: Proc/Supplier/Quality_T012020/3/28 Conserved Time of the Record: Permanent Huawei Confidential Page 3 of

24、 55Supplier Name Supplier CodeFactory Location DateAuditor No. SECTION Self Actual % HUAWEI Actual% Goal% Auditor1 Quality Systems 95.8% N/A 80%2 Design & NPI 76.2% N/A 80%3 Supplier Quality Control 92.9% N/A 80%4

25、Process Control 69.0% N/A 80%5 Storage & Delivery 81.8% N/A 80%6 After Sales Service 100.0% N/A 80%7 BCM Management 100.0% N/A 80%8 Soft Quality Control 69.0% 70.2% 80%9 Construction Management 69.0% 92.4% 80%QSA Sc

26、ore (%) 90.8% 81.8% 0% 0%QSA Result Passed Passed 0% 0% -3.0% 0.0%Passed Passed 0% 0% 87.8% 81.8%Criteria: -3% 0% 67.0% 70.0%Passed 80 ~ 100% 0% 0%Conditionally Passed 70 ~ 79% 0% 0%Not Passed < 70 %Quality System Aud