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1、1Chapter1–IntroductiontoManagementganizationsTrueFalseQuestionsThefourcontemparyfunctionsofmanagementareplanningganizingleadingcontrolling.True(easy)Effectivenessreferstotherelationshipbetweeninputsoutputs.False(moderate
2、)Efficiencyisoftenreferredtoas“doingthingsright.“True(moderate)Whenmanagersmeetganizationalgoalstheyareefficienteffective.False(difficult)AccdingtoMintzberg’smanagementrolestheinfmationalroleinvolvesreceivingcollectingdi
3、sseminatinginfmation.True(moderate)Technicalskillsbecomelessimptantasamanagermovesintohigherlevelsofmanagement.True(moderate)Thesystemsperspectiveunderscesemphasizesthefactthatganizationsaredifferentfacedifferentcircumst
4、ancesthusmayrequiredifferentwaysofmanaging.False(moderate)MultipleChoice_____________areganizationalmemberswhointegratecodinatethewkofothers.a.Managers(easy)b.Teamleadersc.Subdinatesd.Operativese.AgentsTypicallyinganizat
5、ionsitisthe_____________whoareresponsiblefmakingganizationaldecisionssettingpoliciesstrategiesthataffectallaspectsoftheganization.a.teamleadersb.dlemanagersc.firstlinemanagersd.topmanagers(easy)e.subdinates_____________d
6、istinguishesamanagerialpositionfromanonmanagerialone.a.Manipulatingothersb.Concernfthelawc.Increasingefficiencyd.Codinatingintegratingotherswk(moderate)e.DefiningmarketshareWhichofthefollowingisNOTanexampleofadecisionalr
7、oleaccdingtoMintzberga.spokesperson(moderate)b.entrepreneurc.disturbancehlerd.resourceallocate.negotiatWhichofthefollowingskillsaremeimptantatlowerlevelsofmanagementsincethesemanagersaredealingdirectlywithemployeesdoingt
8、heganization’swka.humanskillsb.technicalskills(easy)c.conceptualskillsd.empiricalskillsUnderstingbuildingcodeswouldbeconsidereda_____________skillfabuildingcontract.a.humanb.technical(easy)c.conceptuald.empiricale.functi
9、onal3a.monitb.disseminatc.resourceallocat(moderate)d.disturbancehlere.figureheadEssayQuestionsInashtessaydiscussthedifferencebetweenefficiencyeffectivenessincludeaspecificexampletosuppteachconcept.Answera.Efficiencyrefer
10、stogettingthemostoutputfromtheleastamountofinputs.Becausemanagersdealwithscarceinputs—includingresourcessuchaspeoplemoneyequipment—theyareconcernedwiththeefficientuseofresources.FinstanceattheBeiersdfInc.factyinCincinnat
11、iwhereemployeesmakebodybracessupptscaneswalkerscrutchesothermedicalassistanceproductsefficientmanufacturingtechniqueswereimplementedbydoingthingssuchascuttinginventylevelsdecreasingtheamountoftimetomanufactureproductslow
12、eringproductrejectrates.Fromthisperspectiveefficiencyisoftenreferredtoas“doingthingsright”—thatisnotwastingresources.b.Effectivenessisoftendescribedas“doingtherightthings”—thatisthosewkactivitiesthatwillhelptheganization
13、reachitsgoals.FinstanceattheBiersdffactygoalsincludedopencommunicationbetweenmanagersemployeescuttingcosts.Throughvariouswkprogramsthesegoalswerepursuedachieved.Whereasefficiencyisconcernedwiththemeansofgettingthingsdone
14、effectivenessisconcernedwiththeendsattainmentofganizationalgoals.(moderate)Inashtessaylistexplainthefourbasicfunctionsofmanagement.Answera.Planning–involvestheprocessofdefininggoalsestablishingstrategiesfachievingthosego
15、alsdevelopingplanstointegratecodinateactivities.b.ganizing–involvestheprocessofdeterminingwhattasksaretobedonewhoistodothemhowthetasksaretobegroupedwhoreptstowhomwheredecisionsaretobemade.c.Leading–whenmanagersmotivatesu
16、bdinatesinfluenceindividualsteamsastheywkthemosteffectivecommunicationchanneldealinanywaywithemployeebehaviissuestheyareleading.d.Controlling–toensurethatwkisgoingasitshouldmanagersmustmonitevaluateperfmance.Theprocessof
17、monitingcomparingcrectingiswhatismeantbythecontrollingfunction.(moderate)InashtessaylistdiscussthethreeessentialskillsaccdingtoKatzthatmanagersneedtoperfmthedutiesactivitiesassociatedwithbeingamanager.Answera.Technicalsk
18、ills–includeknowledgeofanproficiencyinacertainspecializedfieldsuchasengineeringcomputersaccountingmanufacturing.Theseskillsaremeimptantatlowerlevelsofmanagementsincethesemanagersaredealingdirectlywithemployeesdoingthegan
19、ization’swk.b.Humanskills–involvetheabilitytowkwellwithotherpeoplebothindividuallyinagroup.Managerswithgoodhumanskillsareabletogetthebestoutoftheirpeople.Theyknowhowtocommunicatemotivateleadinspireenthusiasmtrust.Thesesk
20、illsareequallyimptantatalllevelsofmanagement.c.Conceptualskills–thesearetheskillthatmanagersmusthavetothinktoconceptualizeaboutabstractcomplexsituations.Usingtheseskillsmanagersmustbeabletoseetheganizationasawholeunderst
21、therelationshipsamongvarioussubunitsvisualizehowtheganizationfitsintoitsbroaderenvironment.Theseskillsaremostimptantatthetopmanagementlevels.(moderate)Chapter2–ManagementYesterdayTodayTrueFalseAccdingtoAdamSmithdivisiono
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