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1、Procedia Engineering 26 (2011) 2126 – 21321877-7058 © 2011 Published by Elsevier Ltd. doi:10.1016/j.proeng.2011.11.2415Available online at www.sciencedirect.comFirst International Symposium on Mine Safety Science an

2、d EngineeringAnalysis and Control of Human ErrorShi Wenwen aKunming University of Science and Technology,Kunming 650093,China*, Jiang Fuchuan, Zheng Qiang, Cui JingjingAbstractSurvival and development is the eternal them

3、e of enterprises, and security is protection of the theme. To prevent accidents and protect the safety of enterprises is an important issue which we should constantly face. Most accidents in the enterprise production a

4、re due to human error. The reasons of human error are complicated, such as employees' own psychological and physiological factors, enterprise training, imperfect management system and poor social environment. This p

5、aper discusses the appropriate responses: First, strengthen basic management to ensure good working conditions; then enhance safety awareness of leadership by strengthening exemplary role model, so as to improve the ov

6、erall quality, and training security awareness of staff. Study of the causes of human error,then take the appropriate measures to reduce accidents caused by human errors. It is important to protect people's health a

7、nd property,reduce enterprise's losses,and promote stable development of the society.Keywords: safety; human error; psychological factor; physiological; safety precautions1. IntroductionIn recent years, accidents ca

8、used by human error in the enterprise’s safe production are drawing more and more attention. According to the data of state administration of work safety, in 2009, the national total death was 83196 by accident; In 200

9、8, the total of all kinds of accidents was 413752, 91172 people dead;Tel.: 15198754115 E-mail address: shiwenwen1985@126.com. Natural Science Foundation of yunnan Province(2009ZC021M)Open access under CC BY-NC-ND license

10、.© 2011 Published by Elsevier Ltd. Selection and/or peer-review under responsibility of China Academy of Safety Science andTechnology, China University of Mining and Technology(Beijing), McGill University and Unive

11、rsityof Wollongong. Open access under CC BY-NC-ND license.2128 Shi Wenwen et al. / Procedia Engineering 26 (2011) 2126 – 2132accident happens, he don't know how to handle to ensure his own safety and control the a

12、ccident in the smallest range. ? Rebellious psychology. The rebellious psychology refers to a kind of psychological state, which people in order to maintain the self-esteem with each other, take an opposite attitude an

13、d behavior [3]. When some enterprises or leaders manage and educate a worker, they can’t do in a workers’ acceptable manner, since long, the worker produces this kind of rebellious psychology. Leaders say they will turn

14、 the west to east. He even ignores the serious violation, and then accidents happen.? Crafty psychology. Some workers in order to complete a task in the shortest time with the fewest number of consumption, their operati

15、on is jerry, especially don’t mind for safety aspects in working process, and believe that there is no direct relationship with production. ? Inert psychology. Workers who engaged in a certain kind of job in a long time

16、, form an adventurous psychology. They often pay little attention to the job new problems and situations. Then accidents happened easily. ? Florid, comparing psychology. Some workers always prove that they are the best

17、. Especially they compare with those in the same condition, do some improper owe ability in order to highlight them. Though they know the risk, do it in order to “outstanding“ themselves. It is a kind of very bad psycho

18、logy in the work.2.2. Physiological Factors? Sense of “fatigue“ factor [4-5]. Sense of “fatigue“ is one of the important factors which cause human error . Its generation can be classified into two categories, one is whe

19、n engaging in work that drab, boring, tension, concentration, the brain may appear suppression, rejection and paralysis consciousness “fatigue“ response to safety study and education, reduce the sense of safety, thus c

20、ause human error phenomenon; the other is the high workload, some enterprises in order to pursuit efficiency, formulate unreasonable construction plan, almost don’t arrange rest time, intensity of work far beyond the e

21、mployees’ scope, so that employees are in high-load working condition. So long as the employees work in such a state of high load, fatigue can not restored, it will have low decreased alertness and so on, greatly incre

22、ase the occurrence of human error. ? Device qualitative factor. Employees are not suitable for the work types they take. Before working, they don’t take career adaptability examination according to the types of work. In

23、practical work, workers may be incapable of the job he take and make mistakes, which cause accidents. For example, congenital liver cannot engage in blasting jobs, and etc, when arranging jobs for people of formation of

24、 diseases, employees should avoid the positions which affect their health. In addition to consider their physical factors, their physiological and psychological factors also should be considered, only synthetically con

25、sider all factors, they can staff possible for their work. ? Biological clock factor. Due to the role of biological clock people’s reflection and alertness in the night is lower than in the daytime, and fatigue and slee

26、piness more easily happened at night. Thus wrong operation is easily happened, and then causes accidents.2.3. Environmental Factors? Bad internal environment factors. When working in the environment of intensity noises,

27、 unventilated place, bad lighting, the high temperature and high humidity, exposure to dust, poison and etc, it differently affects employees’ psychology and physiology, makes handlers in agitated, irritable, unstable e

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