C銀行信貸審批人員績效管理研究.pdf

1、廈門大學碩士學位論文C銀行信貸審批人員績效管理研究姓名：彭淞申請學位級別：碩士專業(yè)：工商管理指導教師：章達友20060901AbstractPerformancemanagement，asamostimportantmeanstoachieveorganization’Sstrategicobjectsandenhancetheenterprise’Scorecompetence，aaractsmoreandmoreattentionM

2、anyenterprisesintendtoachievetheimprovementofthewholeorganization’Sperformancethroughimprovingtheiremployees’performancewitheffectiveperformanceassessmentandmanagementmodel；howeverthepracticedoesnotfollowtheirthoughtswel

3、lBankCisalargeintemalcommercialbank，whichisstillusingtraditionalperformancemanagementmodelTacklingtheproblemsinbankC’Screditapproverperformancemanagement，consideringthedailyworkpractice，thisthesisreconstructemployees’KPI

4、indexsystemOilthebasisofBalancedScorecardmodel，andworkoutanewperformancemanagementprojectwhichshouldbemoresuitableforcreditapprovers：the“360degreematrix”projectProcessedbasedperformancemanagementisintroduced；thereforethe

5、wholeimplementationprocess，includingPerformancePlanning，PerformanceCommunicationandGuidance，PerformanceAppraisalandPerformanceFeedbacks，isdescribedasacompleteperformancesolutionTherearefourpartsinthisthesis：Inthefirstpar

6、t，conceptsandbasicmodelsconcerningperformancemanagementareintroducedasthetheoryfoundationInthesecondpart，throughanalyzingthebriefcircumstancesofbankCanditsperformancemanagementproblems，thetrainofmythoughtOnimprovingitspe

7、rformancemanagementisintroducedInthethirdpart，bankC’SstrategicgoalisanalyzedandfurtherdecomposedTheKPIindexsystemwhichsuitsthecreditapproversbetterisreconstructedonthebasisofBalancedScorecardmodelThe360degreematrixisdesi

8、gnedandperformancemanagementsystemiscompletedInthelastpart，focusingonthePerformancePlanning，PerformanceCommunicationandGuidance，PerformanceAppraisalandPerformanceFeedbacks，thewholeperformancemanagementprogressisanalyzed，