管理學(xué)工具、方法理論大全149個(gè)工具+技術(shù)走向管理

1、長(zhǎng)春工業(yè)大學(xué)楊剛整理200812100SWOT分析模型............................................................................................................................................3SC模型................................................

2、.....................................................................................................7SFO模型.................................................................................................................

3、.....................................14SCP分析模型(StructureConductPerfmanceModel，結(jié)構(gòu)行為績(jī)效模型)......................................16安索夫矩陣........................................................................................

4、..........................................................19三維商業(yè)定義（ThreeDimensionalBusinessDefinition）.......................................................................20ADL矩陣........................................

5、.............................................................................................................22安迪格魯夫的六力分析模型.................................................................................................

6、.................24標(biāo)桿分析......................................................................................................................................................25SERVQUAL模型...................................

7、.....................................................................................................28魚骨圖(Cause&EffectFishboneDiagram).....................................................................................

8、...........30頭腦風(fēng)暴法..................................................................................................................................................32PDCA循環(huán)................................................

9、...................................................................................................36帕累托法則(ParetoPrinciple8020法則)...........................................................................................

10、........39SMART原則...............................................................................................................................................41ABC分類法(ActivityBasedClassification).......................

11、........................................................................42KPI(KeyPerfmanceIndicat關(guān)鍵績(jī)效指標(biāo)).........................................................................................46波特鉆石理論模型（MichaelPterdiamo

12、ndModel）............................................................................57波特競(jìng)爭(zhēng)戰(zhàn)略輪盤模型............................................................................................................................

13、..59定向政策矩陣(DirectionalPolicyMatrix，指導(dǎo)性政策矩陣，簡(jiǎn)稱DPM或DP矩陣).........................60二元核心模式（dualceapproach）........................................................................................................63服務(wù)金三角(Servi

14、ceTriangle).....................................................................................................................64?？思{和鮑曼的顧客矩陣...............................................................................

15、...........................................65服務(wù)質(zhì)量(QualityofServiceQoF)..............................................................................................................73全面質(zhì)量管理................................

16、..............................................................................................................81朱蘭的質(zhì)量三元論....................................................................................................

17、..................................82DMAIC模型................................................................................................................................................83六西格瑪(SixSigma).................

18、..................................................................................................................85差距分析（GapAnalysis，又稱缺口分析、差異分析）.........................................................................88

19、CSP模型......................................................................................................................................................89QSPM矩陣.........................................................

20、.........................................................................................93戰(zhàn)略地位與行動(dòng)評(píng)價(jià)矩陣(SPACE矩陣)..................................................................................................95波士頓矩陣(BCG

21、Matrix)...........................................................................................................................97BCG三四規(guī)則矩陣...............................................................................

22、....................................................101波士頓經(jīng)驗(yàn)曲線（BCGExperienceCurve）..........................................................................................103內(nèi)部因素評(píng)價(jià)矩陣(InternalFactEvaluationMatrix，IFE矩陣).

23、........................................................107外部因素評(píng)價(jià)矩陣(EFE矩陣).................................................................................................................108內(nèi)部外部矩陣(InternalExternalMatrixI

24、E矩陣)...................................................................................109大戰(zhàn)略矩陣(GrStrategyMatrix).........................................................................................................11

25、0變革五因素................................................................................................................................................111策略方格模型（StrategicGridModel）.........................................

26、.........................................................112波特行業(yè)競(jìng)爭(zhēng)結(jié)構(gòu)分析模型....................................................................................................................113多點(diǎn)競(jìng)爭(zhēng)戰(zhàn)略.......................

27、.....................................................................................................................116杜邦分析法（DuPontAnalysis）...............................................................................

28、..............................118GE矩陣(GEMatrixMckinseyMatrix).....................................................................................................119蓋洛普路徑(TheGallupPath)...................................

29、................................................................................124長(zhǎng)春工業(yè)大學(xué)楊剛整理200812102人力資源經(jīng)濟(jì)分析..............................................................................................................

30、......................240RATER指數(shù)..............................................................................................................................................241RFM模型......................................

31、.............................................................................................................242瑞定的學(xué)習(xí)模型.....................................................................................................

32、...................................243GREP模型.................................................................................................................................................2443C戰(zhàn)略三角模型....................

33、...................................................................................................................247湯姆森和斯特克蘭方法............................................................................................

34、................................250V矩陣........................................................................................................................................................251陀螺理論（GyroscopeThey）........

35、......................................................................................................253SIPOC模型............................................................................................................

36、....................................256戰(zhàn)略鐘模型................................................................................................................................................257戰(zhàn)略地圖(StrategyMap)............

37、................................................................................................................259組織成長(zhǎng)階段模型（Growth_PhasesModel）.............................................................................

38、...........261戰(zhàn)略選擇矩陣............................................................................................................................................263管理要素分析模型.................................................

39、...................................................................................264戰(zhàn)略群模型.................................................................................................................................

40、...............265綜合戰(zhàn)略理論............................................................................................................................................265重要性迫切性模型（PQM）........................................

41、..........................................................................268知識(shí)鏈模型（KnowledgeChain）...........................................................................................................270知識(shí)價(jià)值鏈模型(Know

42、ledgevaluechainKVC).....................................................................................271知識(shí)螺旋(KnowledgeSpiral)............................................................................................

43、.........................279平衡計(jì)分卡(TheBalancedSceCard，簡(jiǎn)稱BSC）..............................................................................287組織結(jié)構(gòu)模型..........................................................................

44、..................................................................293供應(yīng)鏈管理(SupplyChainManagement簡(jiǎn)稱SCM)..............................................................................296波特價(jià)值鏈分析模型(MichaelPtersValueChainModel

45、)...................................................................307客戶關(guān)系管理(CustomerRelationshipManagementCRM).....................................................................311PIMS分析（ProfitImpactofMarketStrategie

46、s）...................................................................................319企業(yè)核心能力（CeCapabilityofEnterprise)........................................................................................326BPR(Busin

47、essProcessReengineeringBusinessProcessReengineering，業(yè)務(wù)流程重組)....................329360度薪酬....................................................................................................................................

48、.............332目標(biāo)管理（mbo）...................................................................................................................................334魚缸會(huì)議.........................................................

49、...........................................................................................336情形分析圖.........................................................................................................................

50、.......................336TDC矩陣（TimeDistanceComplexityMatrix）....................................................................................337QQTC模型..................................................................

51、..............................................................................338PARTS戰(zhàn)略（Participats、Addedvalues、Rules、Tactics、Scope）..............................................344布萊克的管理方格理論（ManagementGridThey）........

52、..................................................................345布雷德福的敏感性訓(xùn)練理論（SensitivityTraining）............................................................................347情緒ABC理論................................

53、..........................................................................................................347期望理論(ExpectancyThey)...........................................................................................

54、.......................349“復(fù)雜人”假設(shè)........................................................................................................................................350赫茲伯格的雙因素激勵(lì)理論....................................

55、................................................................................351霍桑效應(yīng).....................................................................................................................................

56、...............353奧卡姆剃刀定律（OccamsRazOckhamsRaz）............................................................................354符號(hào)互動(dòng)論（symbolicinteractionism...................................................................