最全最經(jīng)典的管理學工具、方法理論大全

1、長春工業(yè)大學楊剛整理200812100SWOT分析模型............................................................................................................................................3SC模型................................................

2、.....................................................................................................7SFO模型.................................................................................................................

3、.....................................14SCP分析模型(StructureConductPerfmanceModel，結構行為績效模型)......................................16安索夫矩陣........................................................................................

4、..........................................................19三維商業(yè)定義（ThreeDimensionalBusinessDefinition）.......................................................................20ADL矩陣........................................

5、.............................................................................................................22安迪格魯夫的六力分析模型.................................................................................................

6、.................24標桿分析......................................................................................................................................................25SERVQUAL模型...................................

7、.....................................................................................................28魚骨圖(Cause&EffectFishboneDiagram).....................................................................................

8、...........30頭腦風暴法..................................................................................................................................................32PDCA循環(huán)................................................

9、...................................................................................................36帕累托法則(ParetoPrinciple8020法則)...........................................................................................

10、........39SMART原則...............................................................................................................................................41ABC分類法(ActivityBasedClassification).......................

11、........................................................................42KPI(KeyPerfmanceIndicat關鍵績效指標).........................................................................................46波特鉆石理論模型（MichaelPterdiamo

12、ndModel）............................................................................57波特競爭戰(zhàn)略輪盤模型............................................................................................................................

13、..59定向政策矩陣(DirectionalPolicyMatrix，指導性政策矩陣，簡稱DPM或DP矩陣).........................60二元核心模式（dualceapproach）........................................................................................................63服務金三角(Servi

14、ceTriangle).....................................................................................................................64?？思{和鮑曼的顧客矩陣...............................................................................

15、...........................................65服務質(zhì)量(QualityofServiceQoF)..............................................................................................................73全面質(zhì)量管理................................

16、..............................................................................................................81朱蘭的質(zhì)量三元論....................................................................................................

17、..................................82DMAIC模型................................................................................................................................................83六西格瑪(SixSigma).................

18、..................................................................................................................85差距分析（GapAnalysis，又稱缺口分析、差異分析）.........................................................................88

19、CSP模型......................................................................................................................................................89QSPM矩陣.........................................................

20、.........................................................................................93戰(zhàn)略地位與行動評價矩陣(SPACE矩陣)..................................................................................................95波士頓矩陣(BCG

21、Matrix)...........................................................................................................................97BCG三四規(guī)則矩陣...............................................................................

22、....................................................101波士頓經(jīng)驗曲線（BCGExperienceCurve）..........................................................................................103內(nèi)部因素評價矩陣(InternalFactEvaluationMatrix，IFE矩陣).

23、........................................................107外部因素評價矩陣(EFE矩陣).................................................................................................................108內(nèi)部外部矩陣(InternalExternalMatrixI

24、E矩陣)...................................................................................109大戰(zhàn)略矩陣(GrStrategyMatrix).........................................................................................................11

25、0變革五因素................................................................................................................................................111策略方格模型（StrategicGridModel）.........................................

26、.........................................................112波特行業(yè)競爭結構分析模型....................................................................................................................113多點競爭戰(zhàn)略.......................

27、.....................................................................................................................116杜邦分析法（DuPontAnalysis）...............................................................................

28、..............................118GE矩陣(GEMatrixMckinseyMatrix).....................................................................................................119蓋洛普路徑(TheGallupPath)...................................

29、................................................................................124長春工業(yè)大學楊剛整理200812102人力資源經(jīng)濟分析..............................................................................................................

30、......................240RATER指數(shù)..............................................................................................................................................241RFM模型......................................

31、.............................................................................................................242瑞定的學習模型.....................................................................................................

32、...................................243GREP模型.................................................................................................................................................2443C戰(zhàn)略三角模型....................

33、...................................................................................................................247湯姆森和斯特克蘭方法............................................................................................

34、................................250V矩陣........................................................................................................................................................251陀螺理論（GyroscopeThey）........

35、......................................................................................................253SIPOC模型............................................................................................................

36、....................................256戰(zhàn)略鐘模型................................................................................................................................................257戰(zhàn)略地圖(StrategyMap)............

37、................................................................................................................259組織成長階段模型（Growth_PhasesModel）.............................................................................

38、...........261戰(zhàn)略選擇矩陣............................................................................................................................................263管理要素分析模型.................................................

39、...................................................................................264戰(zhàn)略群模型.................................................................................................................................

40、...............265綜合戰(zhàn)略理論............................................................................................................................................265重要性迫切性模型（PQM）........................................

41、..........................................................................268知識鏈模型（KnowledgeChain）...........................................................................................................270知識價值鏈模型(Know

42、ledgevaluechainKVC).....................................................................................271知識螺旋(KnowledgeSpiral)............................................................................................

43、.........................279平衡計分卡(TheBalancedSceCard，簡稱BSC）..............................................................................287組織結構模型..........................................................................

44、..................................................................293供應鏈管理(SupplyChainManagement簡稱SCM)..............................................................................296波特價值鏈分析模型(MichaelPtersValueChainModel

45、)...................................................................307客戶關系管理(CustomerRelationshipManagementCRM).....................................................................311PIMS分析（ProfitImpactofMarketStrategie

46、s）...................................................................................319企業(yè)核心能力（CeCapabilityofEnterprise)........................................................................................326BPR(Busin

47、essProcessReengineeringBusinessProcessReengineering，業(yè)務流程重組)....................329360度薪酬....................................................................................................................................

48、.............332目標管理（mbo）...................................................................................................................................334魚缸會議.........................................................

49、...........................................................................................336情形分析圖.........................................................................................................................

50、.......................336TDC矩陣（TimeDistanceComplexityMatrix）....................................................................................337QQTC模型..................................................................

51、..............................................................................338PARTS戰(zhàn)略（Participats、Addedvalues、Rules、Tactics、Scope）..............................................344布萊克的管理方格理論（ManagementGridThey）........

52、..................................................................345布雷德福的敏感性訓練理論（SensitivityTraining）............................................................................347情緒ABC理論................................

53、..........................................................................................................347期望理論(ExpectancyThey)...........................................................................................

54、.......................349“復雜人”假設........................................................................................................................................350赫茲伯格的雙因素激勵理論....................................

55、................................................................................351霍桑效應.....................................................................................................................................

56、...............353奧卡姆剃刀定律（OccamsRazOckhamsRaz）............................................................................354符號互動論（symbolicinteractionism...................................................................