知識(shí)管理體系

1、目錄一、概述概述............................................................................................................................21.1目的..................................................................................

2、..........................................21.2定義............................................................................................................................2二、實(shí)施階段實(shí)施階段.....................................

3、...............................................................................22.1第一階段....................................................................................................................22.2第二階段.........

4、...........................................................................................................2三、三、職責(zé)和權(quán)限說(shuō)明職責(zé)和權(quán)限說(shuō)明..............................................................................................

5、..........33.1職責(zé)劃分....................................................................................................................33.2職責(zé)和權(quán)限描述...........................................................................

6、.............................3四、四、知識(shí)管理規(guī)范知識(shí)管理規(guī)范............................................................................................................54.1知識(shí)編寫(xiě)規(guī)范........................................................

7、....................................................54.1.1知識(shí)創(chuàng)建規(guī)范....................................................................................................54.1.2知識(shí)編號(hào)設(shè)置............................................

8、........................................................54.2知識(shí)管理規(guī)范............................................................................................................54.2.1知識(shí)系統(tǒng)平臺(tái)管理................................

9、...........................................................54.2.2知識(shí)系統(tǒng)平臺(tái)操作規(guī)范...................................................................................54.2.3知識(shí)系統(tǒng)平臺(tái)權(quán)限管理..............................................

10、.....................................5五、五、知識(shí)管理系統(tǒng)知識(shí)管理系統(tǒng)知識(shí)管理平臺(tái)知識(shí)管理平臺(tái)..................................................................................55.1系統(tǒng)功能需求..............................................................

11、..............................................55.2技術(shù)指標(biāo)要求............................................................................................................85.3關(guān)鍵指標(biāo)要求..............................................

12、..............................................................8六、六、知識(shí)管理流程知識(shí)管理流程............................................................................................................96.1知識(shí)提交.........................

13、...........................................................................................96.2知識(shí)變更..................................................................................................................106.3知識(shí)

14、刪除作廢........................................................................................................116.4知識(shí)評(píng)價(jià).......................................................................................................

15、...........126.5知識(shí)專(zhuān)家推薦..........................................................................................................136.6知識(shí)專(zhuān)家退出.................................................................................

16、.........................14七、七、附錄：知識(shí)庫(kù)目錄附錄：知識(shí)庫(kù)目錄..................................................................................................153）擴(kuò)大知識(shí)規(guī)模：豐富知識(shí)來(lái)源，擴(kuò)大知識(shí)應(yīng)用，實(shí)現(xiàn)全員貢獻(xiàn)知識(shí)，全員共享知識(shí)。知識(shí)錄入知識(shí)架構(gòu)、知識(shí)地圖建立知識(shí)權(quán)限設(shè)置知識(shí)積累知識(shí)統(tǒng)計(jì)、評(píng)價(jià)知識(shí)

17、管理結(jié)果應(yīng)用知識(shí)規(guī)模擴(kuò)大三、三、職責(zé)和權(quán)限說(shuō)明職責(zé)和權(quán)限說(shuō)明3.1職責(zé)劃分1）遠(yuǎn)光大學(xué)?負(fù)責(zé)組織和推進(jìn)公司知識(shí)管理制度、流程及規(guī)范的設(shè)計(jì)；?負(fù)責(zé)建立與維護(hù)知識(shí)共享平臺(tái)；?負(fù)責(zé)組織制定公司知識(shí)管理體系內(nèi)容規(guī)劃，并持續(xù)改進(jìn)；?負(fù)責(zé)知識(shí)管理文化宣傳和推廣工作，組織開(kāi)展公司知識(shí)交流活動(dòng)。2）公司各業(yè)務(wù)部門(mén)?負(fù)責(zé)組織本部門(mén)的知識(shí)研發(fā)工作；?負(fù)責(zé)推薦和管理本部門(mén)知識(shí)專(zhuān)家、知識(shí)管理員；?負(fù)責(zé)協(xié)助開(kāi)展和推動(dòng)知識(shí)交流活動(dòng)。3.2職責(zé)和權(quán)限描述角色工作范圍