基于ISO9000族標準的中學質量管理研究.pdf

1、東北師范大學碩士學位論文基于ISO9000族標準的中學質量管理研究姓名：劉昕申請學位級別：碩士專業(yè)：教育教育管理指導教師：鄔志輝20080401AbstractQualitymanagementasspecializedmanagementactiVitiesattheendof19thcentu巧industrialproductionhasexperiencedfourstagesAsthelatestdeVelopmentsinq

2、ualitymallagement，IS09000staI】也Ⅱdsinme20thcenmryproducedme1980s，iscurrentlytheoIllyreco薩izedbythem勾orityofcouIltriesoftlleimemationalqualitymanagementsystemstan婦dsIS09000standa們sprocessbasedtoconti肌ousimprovememasthegoal

3、，wimawidemgeof洳tabilityUIllikeotherschools，buttoprovideeducationalseⅣicesisamajortask，pmcessmanagememschoolsismekeytoqualitymanagement，continuousimprovementisthes踟neschoolspursuitofthe霄oalSoIS09000standardscover39sectors

4、，educationraIll(edNo37hlrecentyears，inordertoimproVethequalityofmallagementschools，manypeoplebegantoexploretheimroductionofIS09000s切ndardschoolsSchoolsintroduceIS09000s切ndards，舶mtheinitialquestio血gofoppositiontothenecess

5、ityandfeasibilityof，thequalityofmanagementschoolshowtoimplememIS09000standards，andhowsch001scertification，orcertificationt0thefinalimplementationoftlleef話ctsofinno(1ucedh1reality，theIS09000stan出Ⅱdsappliedt0schoolskeent0s

6、tudyasetofmeschoolsystemtoprovideteXt，iti印orestheunders切ndingoftheschoolstaffandwishesAtmesametime，sch001sinthein仃oductionofIS09000qualitymanagementsystems切n捌sinthecourseofwhatistofollowmebaSicrequirementsoftherelevantst

7、udiesarein仔equentSchoolsdonotrelVonoutsidee)【pertstoparticipateinthecircums切nces，theconstnlctionofsch001qllalitymanagementsystemontllestepsisnottooind印thT11isstudyisdiVidedintofIourparts：Thefirstpartoftheoriginandsi霉1ifi

8、canceofthestudysllmmedupthesch001stoin仃oCluceIS09000staIl(brdsofpractice踟1dexplorationa11dtheoreticalresealchThesecoIldpartofmestudVontllestatusoftllestartingpointoft11isstudyw弱presentedThethirdpartonthein們“ctionofsecond

9、arvschoolsofIS09000qualitymallagementstandardsandtheneedfortheprinciplestobefollowedPartIVstIldyofthesch001constnlctionqualitymanagementsystem，theintroductionofIS09000standardsprocess，inaccordancewimthesch001’suniqueness

10、，itisnecessarytofollowsystematicprocessof龜11，ad印訕ili夠，aIldotherbasicrequirementsSchoolConstnlctionQualityMallagementSystem，toexperienceleadersllipplalllling，desi印andanalysis，responsibilitiesaIldresourcesoftheimplementati

11、on，systemdocu】[Ilentation，aIldotherstepsThepurposeofthisstudVistoenhancet11eeftIectivenessofschoolss謝ingpointtoimproVemequalityofschoolmanagememobjectiVesandpromotetheschooltobettermeetpeople’s掣owingdemaIldforeducationKe