員工勝任素質(zhì)模型全案—弗布克人力資源管理操作實(shí)務(wù)系列

1、弗布克人力資源管理操作實(shí)務(wù)系列員工勝任素質(zhì)模型全案員工勝任素質(zhì)模型全案北京6.8在制品檢驗(yàn)專員勝任素質(zhì)模型.....................................................................................376.9質(zhì)量控制經(jīng)理勝任素質(zhì)模型.................................................................

2、........................38第7章采購部勝任素質(zhì)模型......................................................................................................397.1采購部人員勝任素質(zhì)模型................................................................

3、.............................397.2采購部人員職業(yè)素養(yǎng)定義表.........................................................................................407.3采購部人員知識(shí)分級(jí)定義表....................................................................

4、.....................407.4采購計(jì)劃主管勝任素質(zhì)模型.........................................................................................427.5采購計(jì)劃專員勝任素質(zhì)模型............................................................................

5、.............437.6采購預(yù)算專員勝任素質(zhì)模型.........................................................................................447.7供應(yīng)商管理工程師勝任素質(zhì)模型.................................................................................4

6、57.8采購檢驗(yàn)主管勝任素質(zhì)模型.........................................................................................467.9采購成本控制主管勝任素質(zhì)模型.................................................................................47第8章財(cái)務(wù)部勝任素質(zhì)模型.

7、.....................................................................................................488.1財(cái)務(wù)部人員勝任素質(zhì)模型.............................................................................................488.2財(cái)務(wù)部人員

8、職業(yè)素養(yǎng)定義表.........................................................................................498.3財(cái)務(wù)部人員知識(shí)分級(jí)定義表.........................................................................................508.4總賬會(huì)計(jì)勝任素質(zhì)模型...

9、..............................................................................................518.5資金管理專員勝任素質(zhì)模型.........................................................................................528.6應(yīng)收賬款主管勝任素質(zhì)模型...

10、......................................................................................538.7預(yù)算主管勝任素質(zhì)模型.................................................................................................548.8成本控制主管勝任素質(zhì)模型.....

11、....................................................................................558.9稅務(wù)主管勝任素質(zhì)模型.................................................................................................568.10財(cái)務(wù)分析經(jīng)理勝任素質(zhì)模型......

12、.................................................................................57第9章客戶服務(wù)部勝任素質(zhì)模型..............................................................................................589.1客戶服務(wù)部人員勝任素質(zhì)模型...........

13、..........................................................................589.2客戶服務(wù)部人員職業(yè)素養(yǎng)定義表.................................................................................589.3客戶服務(wù)部人員知識(shí)分級(jí)定義表...........................

14、......................................................599.4客戶開發(fā)經(jīng)理勝任素質(zhì)模型.........................................................................................609.5客戶關(guān)系經(jīng)理勝任素質(zhì)模型...........................................

15、..............................................619.6大客戶服務(wù)經(jīng)理勝任素質(zhì)模型.....................................................................................629.7客服信息主管勝任素質(zhì)模型......................................................

16、...................................639.8呼叫中心經(jīng)理勝任素質(zhì)模型.........................................................................................649.9客戶投訴主管勝任素質(zhì)模型..............................................................

17、...........................65第10章人力資源部勝任素質(zhì)模型............................................................................................6610.1人力資源部人員勝任素質(zhì)模型.................................................................

18、..................6610.2人力資源部人員職業(yè)素養(yǎng)定義表...............................................................................6610.3人力資源部人員知識(shí)分級(jí)定義表...............................................................................6710

19、.4招聘經(jīng)理勝任素質(zhì)模型...............................................................................................6810.5培訓(xùn)經(jīng)理勝任素質(zhì)模型...............................................................................................69

20、10.6績(jī)效考核經(jīng)理勝任素質(zhì)模型.......................................................................................7010.7薪酬經(jīng)理勝任素質(zhì)模型...............................................................................................7110.8

21、勞動(dòng)關(guān)系主管勝任素質(zhì)模型.......................................................................................72第11章行政部勝任素質(zhì)模型....................................................................................................7311.1