員工勝任素質(zhì)模型全案—弗布克人力資源管理操作實務系列

1、弗布克人力資源管理操作實務系列員工勝任素質(zhì)模型全案員工勝任素質(zhì)模型全案趙淑芳編著北京6.8在制品檢驗專員勝任素質(zhì)模型.....................................................................................376.9質(zhì)量控制經(jīng)理勝任素質(zhì)模型............................................................

2、.............................38第7章采購部勝任素質(zhì)模型......................................................................................................397.1采購部人員勝任素質(zhì)模型...........................................................

3、..................................397.2采購部人員職業(yè)素養(yǎng)定義表.........................................................................................407.3采購部人員知識分級定義表...............................................................

4、..........................407.4采購計劃主管勝任素質(zhì)模型.........................................................................................427.5采購計劃專員勝任素質(zhì)模型.......................................................................

5、..................437.6采購預算專員勝任素質(zhì)模型.........................................................................................447.7供應商管理工程師勝任素質(zhì)模型.............................................................................

6、....457.8采購檢驗主管勝任素質(zhì)模型.........................................................................................467.9采購成本控制主管勝任素質(zhì)模型.................................................................................47第8章財務部勝任

7、素質(zhì)模型......................................................................................................488.1財務部人員勝任素質(zhì)模型.............................................................................................488.2

8、財務部人員職業(yè)素養(yǎng)定義表.........................................................................................498.3財務部人員知識分級定義表.........................................................................................508.4總賬會計勝任素質(zhì)

9、模型.................................................................................................518.5資金管理專員勝任素質(zhì)模型.........................................................................................528.6應收賬款主管勝任素質(zhì)

10、模型.........................................................................................538.7預算主管勝任素質(zhì)模型.................................................................................................548.8成本控制主管勝任素質(zhì)模型

11、.........................................................................................558.9稅務主管勝任素質(zhì)模型.................................................................................................568.10財務分析經(jīng)理勝任素質(zhì)模型.

12、......................................................................................57第9章客戶服務部勝任素質(zhì)模型..............................................................................................589.1客戶服務部人員勝任素質(zhì)模型......

13、...............................................................................589.2客戶服務部人員職業(yè)素養(yǎng)定義表.................................................................................589.3客戶服務部人員知識分級定義表......................

14、...........................................................599.4客戶開發(fā)經(jīng)理勝任素質(zhì)模型.........................................................................................609.5客戶關系經(jīng)理勝任素質(zhì)模型......................................

15、...................................................619.6大客戶服務經(jīng)理勝任素質(zhì)模型.....................................................................................629.7客服信息主管勝任素質(zhì)模型.................................................

16、........................................639.8呼叫中心經(jīng)理勝任素質(zhì)模型.........................................................................................649.9客戶投訴主管勝任素質(zhì)模型.........................................................

17、................................65第10章人力資源部勝任素質(zhì)模型............................................................................................6610.1人力資源部人員勝任素質(zhì)模型............................................................

18、.......................6610.2人力資源部人員職業(yè)素養(yǎng)定義表...............................................................................6610.3人力資源部人員知識分級定義表..............................................................................

19、.6710.4招聘經(jīng)理勝任素質(zhì)模型...............................................................................................6810.5培訓經(jīng)理勝任素質(zhì)模型............................................................................................

20、...6910.6績效考核經(jīng)理勝任素質(zhì)模型.......................................................................................7010.7薪酬經(jīng)理勝任素質(zhì)模型...............................................................................................7

21、110.8勞動關系主管勝任素質(zhì)模型.......................................................................................72第11章行政部勝任素質(zhì)模型....................................................................................................7