酒店情境英語(yǔ)上冊(cè)答案

1、Unit1Section1ListeningPractice121212Dialogue1ReservationDesksinglepresidentialbreakfastdepartureguaranteeDialogue2bookconfirmhighoccupancieswaitinglisthicappedexpenses13OPENSection5MeExercises51OPEN52BCDAD53OPEN541)對(duì)不起，單

2、人間預(yù)訂已滿。雙人間可以嗎2)現(xiàn)在是旺季，實(shí)在對(duì)不起，請(qǐng)您這星期晚一點(diǎn)再來(lái)電話吧，到那時(shí)我們也許會(huì)有取消預(yù)訂(的客人)。3)團(tuán)體預(yù)訂我們提供10%的折扣，先生。4)請(qǐng)把您的地址留一下好嗎，先生？我們馬上給您發(fā)確認(rèn)函.5)我們期望能夠有機(jī)會(huì)再次為您服務(wù)。6)I’dliketobookaJapanesesuitewithbathfromApril10toApril16.7)Theroomrateis$50pernight.8)Wehavea

3、nairptrepresentativetoreceiveourgueststhere.Wouldyoupleasetellmeyourflightnumber9)Waitamomentplease.I’llcheckifthereisaroomavailablefthosedays…OhI’mawfullysrysir.Ourhotelisfullybookedinthatperiodbecauseitispeakseason.10)

4、WehavesingleroomdoubleroomsuiteFrenchpresidentialsuite.NewAsiaHotel100DeepWaterBayRoadHongKongUnit3Section1ListeningPractice121212Dialogue1stardbanquethallsbeautysalonbilliardDialogue2BellCaptain’sDeskpiecesfeaturestagsd

5、eliveredrequestcurtainsbrochure13OPENSection5MeExercises51(√)Say“welcome”totheguests.()Introducethereceptionisttotheguest.()Registerftheguests.()Checktheguest’spasspt.(√)Assisttheguestswiththeirbaggage.(√)Accompanythegue