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1、November 17th, 2002Speaker : Richard ChenVice President of PurchasingFord Lio Ho Motor Company,2,1.Opening Remarks- Exercise2.Ford’s Global Purchasing Overview3.Supply Base Managementi. Supplier Improvemen
2、t Metrics (SIM)ii. Product Development –Advanced Product Quality Planningiii. Production Systems – Lean Manufacturing iv. Material and Logistics Managementv. Cost Reduction (ii,iv, v will not be covered due t
3、o time limit)4.Strategic Purchasing Tools and Processes- Exercise5.Annual Commodity Sourcing Strategy Review,Purchasing Management & Applications,3,公司的成長演變模式跨國性公司多元化產(chǎn)品公司只重視 Core Business 的公司- Design 設計-
4、Out sourcing: Development & MFG activities 外包開發(fā)及 製造- Marketing & Sales 行銷- Service 售後服務,公司成長演變與採購組織職責的關(guān)聯(lián),公司的成長演變模式中小企業(yè)單一產(chǎn)品公司 供應鏈完整的公司 - Design 設計 - Development 開
5、發(fā)- Mfg. 製造 (Made in Plant 內(nèi)製) - Marketing & Sales 行銷 - Service 售後服務,,,,4,單純採買行為原物料非生產(chǎn)物料生產(chǎn)性物料生產(chǎn)性零件生產(chǎn)性模組,多功能採購 - 協(xié)力廠品質(zhì)系統(tǒng)輔導 - 物流 - 國外市場採購 - 期貨市場採購 - 統(tǒng)合採購 - 衛(wèi)星式聯(lián)合工廠聯(lián)盟,,採購組織及職責,FA
6、O PurchasingCOST TABLESExercise,,8,如何培育採購人員來達成不同層次的採購職責,(I) 運用工業(yè)管理系,經(jīng)濟系, 國際貿(mào)易系, 電機系, 機械系, 化工系, 會計系, 電子 商務系等所學之專長(II) 良師益友培訓方式(III) 教學是學習最有效的方法(IV) 採購人員的 Leadership Behaviors(V) 希望國內(nèi)大學大專院校有開此課程, 目前福特六和都是自己
7、 訓練採購人員,9,10,,,Global Purchasing Overview全球採購概況,#4 on the Fortune 500在財星500大排名第4#4 on the Global 500全球500大企業(yè)排名第412% of Global Market Share – 2nd Largest Manufacturer in World擁有全球12%市場佔有率 – 全球排名第二的汽車製造商O
8、ver 375,000 employees worldwide全球共有超過37.5萬員工110 assembly and manufacturing sites worldwide in 40 countries在40個國家擁有110個裝配和製造據(jù)點,FORD FACTS 福特概況,Ford(福特)Mazda (馬自達)Volvo(富豪)Mercury(水星)Lincoln(林肯)Land Rover(
9、路華)Jaguar(積架)Aston Martin(阿斯頓 ? 馬?。㏕otal(總計),,2001 Production2001年生產(chǎn)情況(number of units) (輛),5,627,000841,000411,000364,000186,000164,000128,0001,0007,722,000,,…AND HOW DOES PURCHASING FIT IN?……採購扮演的角色?,7.
10、7 Million Vehicles770萬輛汽車,US$90 Billion Annual Turnover900億美元的年營業(yè)額2000 Production Supplier Parent Companies2000家製造供應商母公司5000 Production Supplier Manufacturing Sites5000個供應商生產(chǎn)基地9000 Non-Production Suppliers900
11、0家非生產(chǎn)供又商130,000 Production Parts13萬種生產(chǎn)零配件110 Ford Assembly and Manufacturing Sites110個福特裝配和生產(chǎn)基地Suppliers in 44 Countries供應商分佈於44個國家,14,FORD GLOBAL PURCHASING ORGANIZATION全球福特採購組織,CBG Leader = Customer Business
12、Group Leader(業(yè)務小組負責人) CSO = China Sourcing Office(中國採購小組),15,SUPPLIER RELATIONSHIP VALUES與供應商關(guān)係的重要性,Act Like a Partner to be a Partner像真正的合伙人一樣合作Trust and be Trustworthy信任對方並且自身值得信任Communicate with Consistency持
13、續(xù)性的溝通Be Fact-Based以事實為基礎Think Value not Just Price著重價值而不僅僅是價格…..to be the Customer of Choice ……成為理想的客戶,16,QUALITY IS OUR TOP PRIORITY品質(zhì)是我們的首要目標,17,WE WORK TO BUILD QUALITY VEHICLES F
14、OR OUR CUSTOMERS AROUND THE WORLD…我們要為全球客戶製造高品質(zhì)的汽車,…and our suppliers are the foundation of success in vehicle quality供應商是我們確保汽車品質(zhì)的基礎,18,WHAT DO WE EXPECT FROM SUPPLIERS?我們對供應商的期待?,Every supplier to Ford is expected t
15、o achieve and maintain our Q1 supplier certification每個供應商都需要獲得並保持我們的Q1供應商品質(zhì)認證The first step is achieving:獲得的第一步QS-9000 ISO 14001,19,OUR SUPPLY QUALITY ENGINEERS WORK WITH YOU ON SITE我們的品質(zhì)技術(shù)工程師參與並協(xié)助現(xiàn)場實務,The next
16、step is to assign a Supplier Technical Assistant Engineer (STA) who will visit your manufacturing site to:下一步是指派一位技術(shù)輔導工程師(STA) 訪察供應商製造現(xiàn)場:Check for high quality standards on parts 檢查零件部品是否符合高品質(zhì)標準Ensure robust manufac
17、turing capability確保強勁的生產(chǎn)能力Identify and make plans for areas of improvement對所需改進的領域做改善計劃Share lessons learned from North America與供應商共享北美市場經(jīng)驗,20,STA ENGINEERS LOOK FOR MANUFACTURING BASICS AND APPROACH TO PLANNING…
18、技術(shù)輔導工程師致力於將製造的基本要點和步驟與供應商的規(guī)劃相結(jié)合,Quality Procedures品質(zhì)程序 QS-9000 Quality Operating Systems (QOS) 品質(zhì)操作體系 Failure Mode and Effects Analysis (FMEAs) 失效模式和效果分析 Control Plans 控制計劃 Pre-Production Part App
19、roval Processes (PPAPs) 生產(chǎn)前零件部批準程序(PPAPs) Run at Rate Review “批量生產(chǎn)”審核 Employee Readiness / Training Review 員工準備情況/培訓審核 Manage the Change in Manufacturing and Design 管理生產(chǎn)與設計所涉及的變化,21,…AND ALSO REQUIR
20、E ON SITE DEMONSTRA-TIONS OF MANUFACTURING CAPABILITY 並且要求在製造現(xiàn)場的實作驗證能力,Sub-supplier Quality Management 二階供應商品質(zhì)管理 Control of Incoming Quality 進料品質(zhì)的控管 Control Plans/Operator Instructions管控計劃/操作說明 Process Variabil
21、ity Monitoring 製程變異監(jiān)督 Gage Calibration and Use 量具校正及運用 Part I.D., Nonconforming Parts Handling, Packaging, Shipping 零件標示,不良品處理,包裝和運輸 Testing, Engineering Specifications 測試,工程規(guī)格 Preventive Maintenance (PM)/House
22、keeping* 預防性維護/內(nèi)務管理 Manufacturing Flow and Lean Manufacturing Metrics* 生產(chǎn)流程精益生產(chǎn)衡量 Problem-Solving, Corrective Actions 問題的解決,更正措施,22,,ACHIEVING Q1 REQUIRES PROVEN RESULTS,Third-Party Certification of QS-9000 a
23、nd ISO 14001,Acceptable Onsite Assessment by STA Engineer,6 months of production shipping history with no problems,Endorsements from Your Ford Customers (Ford manufacturing plants, Materials Planning and Logistics, Suppl
24、ier Quality, etc.),You have achieved Q1!,,,,,23,WHAT DO WE EXPECT FROM SUPPLIERS ON AN ONGOING BASIS?,Keep your Q1 by maintaining excellence in:QualityEfficiency/Waste EliminationDeliveryHave resources available t
25、o support launches of Ford vehiclesAdvanced product quality planningLaunch readiness reviews onsiteCollaborate closely with Ford to resolve any issues that might arise on part quality or designWe worked together w
26、ith suppliers,24,FORD GLOBAL PURCHASING ORGANIZATION全球福特採購組織,CBG Leader = Customer Business Group Leader(業(yè)務小組負責人) CSO = China Sourcing Office(中國採購小組),25,WHAT IS FORD LOOKING FOR IN CHINA?,World Class QualityCost Adva
27、ntage, Delivered to AssemblyAll PartsStrong Export Track RecordCommitment to Corporate Responsibility,26,BENEFITS FOR SUPPLIERS IN CHINA對中國供應商的益處,Increased exports增加出口額Improved scale增加生產(chǎn)規(guī)模Exposure to multiple p
28、otential customers in Ford’s global automotive businesses通過福特全球汽車業(yè)務而增加與潛在客戶的接觸和瞭解Improved supply chain capabilities 提高供應鍊生產(chǎn)能力Access to longer term technological advancements獲得長期的技術(shù)改進Potential to participate in f
29、uture localization opportunities with Ford China今後與福特在中國進行更多地方性合作的機會Improved global competitiveness提高全球競爭能力,27,AIM TO REPLICATE SUCCESS IN EASTERN EUROPE目標:複製在東歐的成功經(jīng)驗,,,,,,1997,1998,1999,2000,2001,$1.4 BILLION(14億美
30、元),$0,,Quality better than previous sources !!比原有供應商具有更好質(zhì)量!!,28,EXAMPLES OF POTENTIAL COMMODITIESSOURCED TO SUPPLIERS IN CHINA 列舉可能向中國供應商採購的零組件,SHORT TERM(短期):Wheels(輪胎)Driveshafts(轉(zhuǎn)動軸)Stabilizer Bars(平衡桿)Coil Sp
31、rings (螺旋彈簧)Side Glass (側(cè)窗玻璃)Speakers (揚聲器)Die Castings (壓鑄)Batteries (電池)Leaf Springs(鋼板彈簧),LONGER TERM(中長期):Radios/Audio System(收音機/音響系統(tǒng))Wiring Harness(線束)Rear Axles(後軸)Half shafts(半軸)Lighting(車燈)Cylinder
32、Heads/Blocks(氣缸頭/體)Exhaust Manifolds(排氣岐管)Camshafts/Crankshafts(凸轉(zhuǎn)軸/曲軸)Intake Manifolds(進氣岐管)Balance Shafts(平衡軸),29,OVERVIEW - FORD OPERATIONS IN GREATER CHINA概述 – 福特在大中華地區(qū)的業(yè)務,,,,,,CAF,NanchangJMC南昌江鈴汽車,,Ford Mo
33、tor China Ltd. (Holding Company)福特汽車中國有限公司(控股公司)FMCC Representatives Office (Beijing)福特信貸代表處(北京),,,TaiwanFord Lio Ho(70/30 JV)臺灣福特六和汽車(70/30合資企業(yè)),ChongqingChangan-Ford重慶長安-福特,,,,Beijing北京,Tianjin FMITT福特汽車天
34、津國際貿(mào)易有限公司,,,,,30,FORD OPERATIONS IN GREATER CHINA福特在大中華地區(qū)的業(yè)務,History of Ford in Greater China 福特在大中華地區(qū)的歷史,31,FORD OPERATIONS IN GREATER CHINA 福特在大中華地區(qū)的業(yè)務,Ford Motor (China) Ltd. Holding Company (100%)福特汽車(中國)有限公司(100%
35、)50/50 Changan-Ford Joint Venture (Passenger Car) 50/50股權(quán)比例的長安 – 福特汽車股份有限公司(轎車)30% Ford Equity Investment in JMC (Transit)控制江鈴汽車30%的股份(全順)Marketing, Sales and Service Operations 市場營銷、銷售以及服務業(yè)務Ford Motor Inte
36、rnational Trading Tianjin (FMITT) 100%福特汽車天津國際貿(mào)易有限公司(FMITT)100% 控股Other Key Functions: GA, PA, HR, Legal, Finance Business Development & Product Planning其它重要職能:政府事務,公共事務,人力資源,法律,融資業(yè)務發(fā)展以及產(chǎn)品計劃,32,Ford Lio-Ho Taiw
37、an 臺灣福特六和汽車Established in 1972於1972年成立70/30 JV Ownership Structure70/30的合資股權(quán)結(jié)構(gòu) CKD OperationsCKD業(yè)務Located in the City of Chung-Li位於中壢Major Products: Tierra, Mondeo, Escape, Ixion, Pronto, and Econovan
38、主要產(chǎn)品:Tierra, Mondeo, Escape, Ixion, Pronto, and Econovan,FORD OPERATIONS IN GREATER CHINA 福特在大中華地區(qū)的業(yè)務,33,Five Former Components JVs (Visteon Spin-off)五家先前有合資的汽車零部件企業(yè)(隨偉世通獨立)Shanghai FuHua Automotive Glass (51/49 JV
39、With Yao Hua)上海福華汽車玻璃(與耀華玻璃51/49的合資企業(yè))Shanghai YanFeng Automotive Trim (50/50 JV With SAIC)上海延鋒汽車內(nèi)飾件(與上汽集團50/50的合資企業(yè))Shanghai Fudian Automotive Electronics (70/30 JV With Shanghai Automation Instrument ) 上海福電汽
40、車電子(與上海自動儀表70/30的合資企業(yè))United Aluminum Radiator Company (50/50 JV With FAW)聯(lián)合鋁散熱器(與一汽集團50/50的合資企業(yè))JiangXi Fuchang Climate System Ltd. (81/19 JV With JMC) 江西福昌汽車空調(diào)系統(tǒng)(與江鈴汽車81/19的合資企業(yè)),FORD OPERATIONS IN GREATER CHIN
41、A 福特在大中華地區(qū)的業(yè)務,34,Ford Financial Beijing Representative Office福特財務北京代表處Established December 1996於1996年12月成立Business Development業(yè)務拓展Ford Financial China福特中國財務有限公司W(wǎng)orking W/ Gov’t to Establish a Auto Financin
42、g Operation與政府共同建立一家汽車融資企業(yè)Retail and Wholesale Financing for Ford Family Brands為福特的各種品牌進行零售及批發(fā)業(yè)務方面的融資Commence Early 2003 to Support C195 Launch將於2003年初正式營運,以支持C195的投產(chǎn),FORD OPERATIONS IN GREATER CHINA 福特在大中華地區(qū)的
43、業(yè)務,35,Jiangling Motor Co. (JMC)江鈴汽車有限公司(JMC)A Public Listed Company Under JMC Group Co. (SOE)江鈴汽車集團(國有企業(yè))下的一家上市公司Ford Has 30% Equity Position福特擁有30%的股權(quán)Located in Nanchang, Jiangxi Province位於江西省南昌市Major
44、Products: Isuzu-based Commercial & Ford Transit主要產(chǎn)品:五十鈴系列的商用車以及福特全順Profitable Operations During Past Two Years過去兩年均有贏利表現(xiàn),FORD OPERATIONS IN GREATER CHINA 福特在大中華地區(qū)的業(yè)務,36,Changan Ford Automobile Co. Ltd. (CAF)
45、長安福特汽車股份有限公司(CAF)50/50 JV With Changan Automobile與長安汽車組建的50/50合資企業(yè)JV Approved (April, 2001)合資企業(yè)獲得批準(2001年4月)New Greenfield Facility Under Construction in CQ在重慶的新的廠房及設備正在建設中Job#1 Targeted for Early 2003
46、目標於2003年初投產(chǎn) First Product Is a Small Passenger Car首要產(chǎn)品為小型轎車 New Retail Network of Ford Franchised Dealers Selected由福特特約經(jīng)銷商構(gòu)成的全新的零售網(wǎng)路已經(jīng)選定,FORD OPERATIONS IN GREATER CHINA 福特在大中華地區(qū)的業(yè)務,37,Changan Ford (CAF) Retai
47、l Distribution Network長安福特(CAF)零售分銷體系,25 Dealers (3 in 1) – Sales, Service, Parts25個經(jīng)銷商(三合一)- 銷售,服務,零部件供應Consistent Brand @ Retail Standard統(tǒng)一的品牌與零售標準Sell BU and Locally Produced Ford同時銷售進口以及當?shù)厣a(chǎn)的福特汽車,,,,,,,,,,
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