我國網(wǎng)絡公開課服務模式研究

1、2原 創(chuàng) 性 聲 明本人鄭重聲明：本人所呈交的學位論文，是在導師的指導下獨立進行研究所取得的成果。學位論文中凡引用他人已經(jīng)發(fā)表或未發(fā)表的成果、數(shù)據(jù)、觀點等，均已明確注明出處。除文中已經(jīng)注明引用的內容外，不包含任何其他個人或集體已經(jīng)發(fā)表或撰寫過的科研成果。對本文的研究成果做出重要貢獻的個人和集體，均已在文中以明確方式標明。本聲明的法律責任由本人承擔。論文作者簽名： 日 期：關于學位論文使用授權的聲明本人在導師指導下所完成的論文及相關的職務

2、作品，知識產(chǎn)權歸屬蘭州大學。本人完全了解蘭州大學有關保存、使用學位論文的規(guī)定，同意學校保存或向國家有關部門或機構送交論文的紙質版和電子版，允許論文被查閱和借閱；本人授權蘭州大學可以將本學位論文的全部或部分內容編入有關數(shù)據(jù)庫進行檢索，可以采用任何復制手段保存和匯編本學位論文。本人離校后發(fā)表、使用學位論文或與該論文直接相關的學術論文或成果時，第一署名單位仍然為蘭州大學。本學位論文研究內容：□可以公開□不宜公開，已在學位辦公室辦理保密申請，解

3、密后適用本授權書。（請在以上選項內選擇其中一項打“√”）論文作者簽名： 導師簽名：日 期： 日 期：IIResearch on the Service Model of Online Coursesin ChinaAbstractAs a worldwide development trend, and along with the rapid development of the “Internet +“model, online c

4、ourses has become our country education resources sharing and the way of thepublic the importance of online learning, the service mode of exploration is the development ofthe education theory and practice predicament bre

5、akthrough of the core issues. To explore theservice mode of online courses in our country, must be for classification and status quo of China'sonline courses have accurate grasp the first. Although in recent years ou

6、r country network publicclass presents the vigorous development in the quantity, but also the quality is uneven,classification problems such as vague and unsatisfactory effect, there are still many users feel likethe qua

7、lity of online courses abroad and the effect is better. Is particularly important, Chinesescholars more concentrated on the study of online courses in Chinese and foreign contrast analysisand classification research leve

8、l, such as public class service model for network research is less,also did not form a system of concepts and research system; About the development of onlinecourses in China still many management oriented concept, lack

9、of service concept and Sharedconsciousness; More pay attention to the quality and quantity of online courses on the contrast,and ignore the user's individual experience and service; More on the pursuit of the number

10、of usersincrease, the lack of a sustained attention to users.Using the questionnaire, comparative analysis, the methods of literature research, throughcombing to our country mainstream network public class website, onlin

11、e courses in our firstscientific classification, generalize the type of government, college presided, third-party platformtype such as three types. Then through theory, based on the pattern of service in the field ofscie

12、nce around online courses web service design, service operation, service quality and servicefeedback as the main content of research materials providers, service providers, and therelationship among the service object, p

13、ublic class service to our country current network modelare analyzed and classified, description, summarizes the management oriented, education orientedand service oriented model of three kinds of services. And through t