企業(yè)應用整合——異構應用的業(yè)務流程自動化

1、企業(yè)應用整合--- 異構應用的業(yè)務流程自動化,遺留應用的整合,,企業(yè)中還有大量的遺留應用系統(tǒng)，如何將它們與新開發(fā)的應用整合起來。通過異構系統(tǒng)的整合，保護現有的投資，還可以方便地產生新的商務流程從而帶來新的利潤！,應用的整合為什么重要?,是為了:把事情做得更好Automate Existing Processes做一些新的事情Provide New Services最終目的是:節(jié)約費用Take manual Inte

2、rvention out of a Process (Order Fulfillment, Inventory management, etc.)Coordinate better with Suppliers, Business Partners, or Customers賺取新的利潤Provide New Products or Services (Web Enabled, (New combinations of Produ

3、cts, Services)Provide Better Service (Complete On-line Loan Approval, Purchase PC and On-line Service with single transaction,應用集成的“噩夢”,,Internal Users,Customers,Suppliers,,,,,,Partners,,,,,,,,“噩夢”的解決方案 EAI”涅磐”,,Intern

4、al Users,Customers,Suppliers,,,,,,Partners,,,,Enterprise Application Integration Environment,,,,,,,,,,流程驅動整合！,,Internal Users,Customers,Suppliers,,,,,,Partners,,,,,,,,,,,,,Enterprise Application Integration,,,,,,,,,,EAI

5、解決的五個問題,基礎構造:1. 消息傳遞 (Middleware)2. 已有應用系統(tǒng)的接口 (Adapters or Connectors)3. 將所有數據轉換為“世界語” （共同的語言）4. 翻譯“世界語”，解決方言問題。真正的商務價值產生在業(yè)務流程自動化以后。 5. 協(xié)調多個系統(tǒng) – 做什么？什么時候做？誰來做？等等。(管理異構系統(tǒng)之間的業(yè)務流成),iPlanet Integration Server 特性,由業(yè)界最好的

6、技術組成：流程引擎Award Winning - Cross Roads ‘A’ List基于業(yè)界標準 - XML and XSLTSun Java Message Queue – 我們最好的消息中間件與 OS/390 主機系統(tǒng)由杰出的集成能力流程引擎具有非常好的處理能力 – 單隔引擎處理超過一百萬的商務流程！輕量的適配器簡單的適配器生成技術,四種工作流（Workflow）,,Document/ImageWorkflo

7、w Contract development Information fulfillment Change management,EmbeddedWorkflow ERP HR Desktop apps,CollaborativeWorkflow Messaging based New product development Issue resolution Scheduling,Production

8、ProcessManagement Real-time, in Production Extreme High Scalability Zero Latency and Straight- Through Processing,工作流類型,,Document/ImageWorkflow Plexus FloWare Tibco InConcert IBM MQSeries Integrator (former

9、ly Flowmark),EmbeddedWorkflow iPlanet Process Manager SAP embedded Workflow BEA Process IntegratorWebMethods,CollaborativeWorkflow Lotus Notes MS Outlook,ProductionProcessManagement iPlanet Integration Serv

10、er,BTCellnet,英國第二大移動運營商六百萬注冊用戶隸屬于英國電信（BT） 面臨的問題: 通過識別有價值的用戶（可能帶來更多的利潤的客戶），銷售可以在電話商提供跟好的服務吸引消費者，降低“叛逃率”,,Oracle Database,,BT Cellnet FastSAVE: The Business View,BT Cellnet FastSAVE: Business Process View,,,Front Offi

11、ce,Back Office,Receive call,Retrieve Customer details,Save Customer,Custom Middleware,Billing,Customer,Start,GetSubscriber Information,OracleDatabase,Hardware Order,Hardware Orders,Update Billing,Custom Middleware,Bill

12、ing,Record Completion,Finish,OracleDatabase,Challenge:Reduce customer churn rate by identifying profitable customers and empowering CSR’s to provision services while on the phoneSolution:An EAI solution that consolid

13、ated 12 billing systems, reduced inaccurate customer data, and enabled zero latency flow of information,,,,iIS Integration,MCI Worldcom,Integrated Order ManagerRecords StatusDecomposes OrderSends Components to COMsOn

14、-going Order Management, Status and Tracking,Component Order ManagersCOM for every line of BusinessSeparate Process for each Product,Others...,Order Entry, CSR40+ different Entry PointsSiebel (Future),Provisioning S

15、ervice Initiation Exception Handling,Local COM,LD COM,Wireless COM,,MCI Worldcom - Business Benefits,Reusable Process Framework for All Automation ProjectsLower Development CostsHigher Levels of Automation in Process

16、Fewer RejectsReduced Exception HandlingShorter Provisioning TimesSystematized Adding New Products and Bundles to MixNew Products, Bundles Delivered in Less TimeLower Training CostsLess Ramp-up Time for New CSRs,,競爭

17、優(yōu)勢 – 給您一些提示?,我們的核心優(yōu)勢:有實施大型項目的成功經驗Open (XML, Java, CORBA, DCOM, JMQ, etc.)Robust, scalable process engineIntegrated development environments (More True with Forte 4GL than Forte for Java, but FFJ will be folded in ove

18、r time)由全面的集成/電子商務解決方案 (SunONE)具有很好的可擴充性/性能的流程引擎:流程引擎 – 我們的傳統(tǒng)財產請注意:Workflow - Document or File Management, Low Throughput, email based, DBMS-Centric Architecture versusProduction Process Management (Us) - Data-cent

19、ric, high Throughput, TCP-IP Messages, Memory Resident Architecture大多數產平源自于 Workflow (Document Management or Collaborative) – 他們的性能被過分夸大了。,請記住我們前面所提的領域特點; 每家公司的技術源自于一種 (Messaging, Transformation, or Process/Workflow)總體

20、來說，評價一個EAI產品，應該看看他的“根”.Most EAI companies started with a core product and evolved into EAI Their weaknesses will be found in the places where they had to "stretch" their core technology to encompass additiona