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1、1Copyright?2011PearsonEducationInc.HumanResourceManagement12e(Dessler)Chapter3TheManagersRoleinStrategicHumanResourceManagement1)Strategicplanningprimarilybenefitsafirmsmanagersby________.A)outliningproceduresffiringempl
2、oyeesB)creatingahierarchyofdecisionmakersC)establishinggoalstobeaccomplishedD)allowingemployeestoprovideinputE)clarifyingthesupplychainwkAnswer:CExplanation:Strategicplanningbenefitsafirmsmanagersbyestablishingthegoalsth
3、atneedtobeaccomplishedateverylevelofanganization.Afirmsstrategicplandirectsthewkthatoccurswithinafirm.Ahierarchyofgoalsisestablishedfromthetopofanganizationdownward.Diff:2PageRef:72Chapter:3Objective:1Skill:Concept2)Sinc
4、emostwellrunfirmsutilizeahierarchyofgoalstoguidemajdecisions________isespeciallyimptanttomanagersateveryleveltopreventdepartmentsfromwkingatcrosspurposes.A)strategicplanningB)financialauditingC)employeetestingD)employeeb
5、enchmarkingE)annualpersonneltrainingAnswer:AExplanation:Successfulfirmsuseahierarchyofgoalsthatareestablishedatthetoptrickledownward.Suchasystemenablesthestrategicplansofafirmtobemadecleartoeachmanageremployee.Strategicp
6、lanninghelpsguidemanagerstomakedecisionsinhiringtrainingfinancinginventythatbenefitthegoalsofthefirm.Diff:2PageRef:7273Chapter:3Objective:1Skill:Concept3Copyright?2011PearsonEducationInc.5)Whichofthefollowingprovidesacom
7、prehensiveviewofbothafirmscurrentsituationitsgoalsfthenext3to5yearsA)SWOTanalysisB)businessplanC)valuepropositionD)financialplanE)operationsplanAnswer:BExplanation:Afirmsbusinessplanoffersacomprehensiveviewofthefirmscurr
8、entsituationitsgoalsfthenext3to5years.Businessplansmayincludefinancialplansoperationsplanswithinthemtheyarealsooftenreferredtoaslongtermstrategicplans.Diff:1PageRef:73Chapter:3Objective:3Skill:Concept6)Themaincontentsofa
9、typicalbusinessplanincludeallofthefollowingEXCEPT________.A)politicalfecastB)businessdeionC)marketingplanD)financialplanE)personnelplanAnswer:AExplanation:Whilethecontentsofbusinessplansvarytheminimumcontentstypicallyinc
10、ludeabusinessdeionsuchasownershipdetailsproductdeionsaswellasmarketingfinancialpersonnelplans.Businessplansmightincludeinfmationaboutmarkettrendsbutnotpoliticaltrends.Diff:2PageRef:73Chapter:3Objective:3Skill:Concept7)Th
11、epurposeofthemarketingplanthatisincludedwithinabusinessplanisto________.A)clarifytheprojectedprofitsofafirmsproductsB)setlongtermobjectivesfafirmsdlemanagersC)assignmeasurablegoalsfafirmssalesteamD)specifythefeaturesofaf
12、irmsproductserviceE)describethebenefitsofperfminganindustryanalysisAnswer:DExplanation:Themarketingplanistheelementofabusinessplanthatspecifiesthenatureofafirmsproductservicesuchasitsvarietyqualitydesignfeatures.Themarke
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