dessler_hrm12_tif03 人力資源3

1、1Copyright?2011PearsonEducationInc.HumanResourceManagement12e(Dessler)Chapter3TheManagersRoleinStrategicHumanResourceManagement1)Strategicplanningprimarilybenefitsafirmsmanagersby________.A)outliningproceduresffiringempl

2、oyeesB)creatingahierarchyofdecisionmakersC)establishinggoalstobeaccomplishedD)allowingemployeestoprovideinputE)clarifyingthesupplychainwkAnswer:CExplanation:Strategicplanningbenefitsafirmsmanagersbyestablishingthegoalsth

3、atneedtobeaccomplishedateverylevelofanganization.Afirmsstrategicplandirectsthewkthatoccurswithinafirm.Ahierarchyofgoalsisestablishedfromthetopofanganizationdownward.Diff:2PageRef:72Chapter:3Objective:1Skill:Concept2)Sinc

4、emostwellrunfirmsutilizeahierarchyofgoalstoguidemajdecisions________isespeciallyimptanttomanagersateveryleveltopreventdepartmentsfromwkingatcrosspurposes.A)strategicplanningB)financialauditingC)employeetestingD)employeeb

5、enchmarkingE)annualpersonneltrainingAnswer:AExplanation:Successfulfirmsuseahierarchyofgoalsthatareestablishedatthetoptrickledownward.Suchasystemenablesthestrategicplansofafirmtobemadecleartoeachmanageremployee.Strategicp

6、lanninghelpsguidemanagerstomakedecisionsinhiringtrainingfinancinginventythatbenefitthegoalsofthefirm.Diff:2PageRef:7273Chapter:3Objective:1Skill:Concept3Copyright?2011PearsonEducationInc.5)Whichofthefollowingprovidesacom

7、prehensiveviewofbothafirmscurrentsituationitsgoalsfthenext3to5yearsA)SWOTanalysisB)businessplanC)valuepropositionD)financialplanE)operationsplanAnswer:BExplanation:Afirmsbusinessplanoffersacomprehensiveviewofthefirmscurr

8、entsituationitsgoalsfthenext3to5years.Businessplansmayincludefinancialplansoperationsplanswithinthemtheyarealsooftenreferredtoaslongtermstrategicplans.Diff:1PageRef:73Chapter:3Objective:3Skill:Concept6)Themaincontentsofa

9、typicalbusinessplanincludeallofthefollowingEXCEPT________.A)politicalfecastB)businessdeionC)marketingplanD)financialplanE)personnelplanAnswer:AExplanation:Whilethecontentsofbusinessplansvarytheminimumcontentstypicallyinc

10、ludeabusinessdeionsuchasownershipdetailsproductdeionsaswellasmarketingfinancialpersonnelplans.Businessplansmightincludeinfmationaboutmarkettrendsbutnotpoliticaltrends.Diff:2PageRef:73Chapter:3Objective:3Skill:Concept7)Th

11、epurposeofthemarketingplanthatisincludedwithinabusinessplanisto________.A)clarifytheprojectedprofitsofafirmsproductsB)setlongtermobjectivesfafirmsdlemanagersC)assignmeasurablegoalsfafirmssalesteamD)specifythefeaturesofaf

12、irmsproductserviceE)describethebenefitsofperfminganindustryanalysisAnswer:DExplanation:Themarketingplanistheelementofabusinessplanthatspecifiesthenatureofafirmsproductservicesuchasitsvarietyqualitydesignfeatures.Themarke