易居中國(guó)銷售案場(chǎng)執(zhí)行管理手冊(cè)(85)頁(yè)

1、本資料由石家莊冰是睡著的水收集銷售案場(chǎng)執(zhí)行管理手冊(cè)銷售案場(chǎng)執(zhí)行管理手冊(cè)——易居中國(guó)項(xiàng)目名稱：項(xiàng)目名稱：編制日期：編制日期：2010.01.102010.01.10編制人員：編制人員：第3頁(yè)共85頁(yè)本資料由石家莊冰是睡著的水收集目錄組織構(gòu)架........................................................................6第一篇：案場(chǎng)形象篇...................

2、...........................................7一、案場(chǎng)標(biāo)準(zhǔn)配置要求....................................................7二、案場(chǎng)環(huán)境要求........................................................9三、人員形象、素質(zhì)要求.....................................

3、............10四、服務(wù)規(guī)范...........................................................11第二篇案場(chǎng)工作管理篇.........................................................12第一部分業(yè)務(wù)管理.....................................................12一、銷售流程要

4、求..................................................12二、案場(chǎng)銷售流程..................................................12三、標(biāo)準(zhǔn)業(yè)務(wù)流程..................................................14四、各銷售環(huán)節(jié)注意事項(xiàng)....................................

5、........25五、銷售執(zhí)行中相關(guān)規(guī)定............................................27六、銷售表單......................................................33第二部分人事管理....................................................34一、案場(chǎng)人員配備標(biāo)準(zhǔn)...................

6、...........................34二、崗位職責(zé)......................................................34三、工作日志......................................................52四、獎(jiǎng)懲條例......................................................56五、案場(chǎng)人

7、員請(qǐng)假制度..............................................57第三部分物資管理....................................................59一、物資的內(nèi)容....................................................59二、物資的使用對(duì)象...................................