30774.服務(wù)滿意度視角下的來華留學(xué)生管理研究——以上海交通大學(xué)為例

1、上海交通大學(xué)MPA學(xué)位論文服務(wù)滿意度視角下的高校來華留學(xué)生管理研究——以上海交通大學(xué)為例服務(wù)滿意度視角下的來華留學(xué)生管理研究——以上海交通大學(xué)為例InternationalStudentManagementResearchonthePerspectiveofServiceSatisfaction——CaseStudyofShanghaiJiaoTongUniversity學(xué)校：上海交通大學(xué)學(xué)院：國際與公共事務(wù)學(xué)院專業(yè)：公共管理（MPA）

2、作者：萬蕓蕓導(dǎo)師：鄭華學(xué)號：1141302026班級：Z1413021答辯日期：2016年5月29日上海交通大學(xué)MPA學(xué)位論文服務(wù)滿意度視角下的高校來華留學(xué)生管理研究——以上海交通大學(xué)為例2InternationalStudentManagementResearchonthePerspectiveofServiceSatisfaction——CaseStudyofShanghaiJiaoTongUniversityABSTRACTWit

3、htherapiddevelopmentofeconomyhighereducationChinahasbecomeanimptantdestinationfinternationalstudents.ThesurgeinthenumberofstudentsinChinahasbroughtopptunitieschallengestothemanagementofcollegesuniversities.Inthispaperfro

4、mstudentsviewoflifesatisfactionofcollegestudentsmanagementoftheresearchtheresearchconclusionCountermeasurestoenhancethestudentsqualitymanagementservicespromotestudentsinChinathedevelopmentofeducationimproveChinesehighere

5、ducationinternationalreputationhasapositiverole.ThispaperbasedonthetheyofservicesatisfactionanalysisChinasstudyoftheGraduateSchoolofmanagementsituationthendesign“feignstudentsstudyinginChinaservicesatisfactionquestionnai

6、re“ofShanghaiJiaoTongUniversitystudentsofmanagementofdailylifesatisfactionsurvey.Thesurveydemonstratesthatmethan87%feignstudentsaresatisfiedwiththeoverallserviceofschoolwhichmeansthattheschoolneedstofurtheroptimizeservic