研發(fā)團(tuán)隊(duì)沖突管理方式對(duì)創(chuàng)新績(jī)效的影響機(jī)制研究——以團(tuán)隊(duì)信任為中介.pdf

1、研發(fā)團(tuán)隊(duì)沖突管理方式對(duì)創(chuàng)新績(jī)效的影響機(jī)制研究——以團(tuán)隊(duì)信任為中介摘要企業(yè)的研發(fā)部門和團(tuán)隊(duì)是一個(gè)企業(yè)資產(chǎn)增長(zhǎng)和發(fā)展的核心，承擔(dān)著企業(yè)新產(chǎn)品開發(fā)和市場(chǎng)競(jìng)爭(zhēng)的重任。隨著市場(chǎng)競(jìng)爭(zhēng)的加劇，研發(fā)團(tuán)隊(duì)必須進(jìn)行有效的創(chuàng)新來(lái)開發(fā)新產(chǎn)品和新技術(shù)，以保持企業(yè)的競(jìng)爭(zhēng)力。但是對(duì)于研發(fā)團(tuán)隊(duì)而言，由于產(chǎn)品研發(fā)的失敗率高、風(fēng)險(xiǎn)大以及團(tuán)隊(duì)協(xié)作性要求高等因素，迫使研發(fā)團(tuán)隊(duì)成員承受巨大的壓力，這樣而更容易導(dǎo)致更多的團(tuán)隊(duì)沖突問(wèn)題和信任危機(jī)。沖突的發(fā)生必然會(huì)削減和影響企業(yè)的產(chǎn)出

2、和績(jī)效，而團(tuán)隊(duì)沖突管理方式對(duì)團(tuán)隊(duì)的信任水平產(chǎn)生影響，同時(shí)將會(huì)對(duì)研發(fā)團(tuán)隊(duì)創(chuàng)新績(jī)效水平產(chǎn)生重要影響。因此，本文將探究研發(fā)團(tuán)隊(duì)成員的沖突管理方式對(duì)團(tuán)隊(duì)創(chuàng)新績(jī)效的影響機(jī)制，從團(tuán)隊(duì)信任方面進(jìn)行考察。本研究首先對(duì)團(tuán)隊(duì)沖突管理方式、團(tuán)隊(duì)信任和團(tuán)隊(duì)創(chuàng)新績(jī)效等理論進(jìn)行了詳細(xì)的綜述。在以往研究成果和相關(guān)研究的基礎(chǔ)上，將團(tuán)隊(duì)沖突管理方式分為了合作型、競(jìng)爭(zhēng)型和回避型三個(gè)維度；團(tuán)隊(duì)信任劃分為了認(rèn)知信任和情感信任兩個(gè)維度；團(tuán)隊(duì)創(chuàng)新績(jī)效僅從創(chuàng)新績(jī)效方面進(jìn)行考察。同時(shí)

3、構(gòu)建關(guān)于團(tuán)隊(duì)沖突管理方式、團(tuán)隊(duì)信任和團(tuán)隊(duì)創(chuàng)新績(jī)效的理論模型，并提出相關(guān)假設(shè)。然后借鑒前人的研究研究成果，設(shè)計(jì)出本研究的問(wèn)卷，同時(shí)根據(jù)CITC法和Cronbach’SQ信度系數(shù)檢驗(yàn)初始問(wèn)卷，并完善問(wèn)卷而最終形成本研究的大樣本調(diào)查問(wèn)卷。緊RESEARCHONTHED師LUENTIALⅣ匝CHANISMOFCONFLICTMANAGEⅣ【ENTMODEONINNO、廠ATIONPERFORMANCEINR&DTEAMS：EXAMININGTH

4、EⅣ匝DIATINGROLEOFTEAMTRUSTABSTRACTTheR&Dteam，astheheartofenterpriseassetsgrowthanddevelopment，undertakestheimportanttasksofnewproductdevelopmentandmarketcompetitionHowever，alongwiththeincreasingcompetitioninthemarket，theR

5、&DteammustalsobeeffectivelyinnovativetodevelopnewproductsandnewtechnologiesinordertomaintainthecompetitivenessofenterpriseButfortheR&Dteam，becauseofthehighfailurerate，theriskandthehighteamcollaborativedemandforproductres

6、earchanddevelopment，R&Dteammembersareforcedtobeundergreatpressure，whichismorelikelyleadingtothemoreteamconflictsandtrustcrisisThehappeningoftheconflictwillcutandaffecttheoutputandperformanceoftheenterpriseTeamconflictman