員工保持沉默影響因子實(shí)證研究——基于西安地區(qū)兵工企業(yè).pdf

1、西安工業(yè)大學(xué)碩士學(xué)位論文員工保持沉默影響因子實(shí)證研究——基于西安地區(qū)兵工企業(yè)姓名：鄭玉雯申請(qǐng)學(xué)位級(jí)別：碩士專業(yè)：企業(yè)管理指導(dǎo)教師：鐘定國20100525EmpiricalStudyofEmployeestemainSilentImpactFactorsBasedonXi’anAreaOrdnanceEnterprisesDiscipline：EnterpriseManagementStudentSignature：TAe9VSuperv

2、isorSignature：ZU劬U叼腳a彬AbstractCommunicationiSthemostessentialconditionofinformationexchangeInthematteroftheorganization’workanddecision—makingissuesstaffwillbefacedwitlltoexpresstheiropinionortemainsilentoptionAcommonphe

3、nomenonisthatonmanyoccasionsandmanyemployeeswillchoosetoconcealtheirviewstemainsilentThisbehaviorresultsinpoorinternalcommunicationinorganizationwithpotentialendangerDomesticandforeignscholars’studymainlyconcemthedefinit

4、ionoftheconceptofemployees，thesilenttypeofdivision，thesilentofresponsesandSOon，andstudyatanearlystageAndthataconsiderablepartoftheresearchesisfromtheperspectiveofpsychologyandbehavioralassessment，whichtherootcausesofthes

5、etheoreticalstudiesCannotprovideatheoreticalbasisforthecompanytesolvethephenomenonofemployeesilence；inviewoforganizationalcommunicationfromamanagementpointofviewofstafftoremainSilenceofthein—depthstudyofthecausesofthissi

6、tuationathomeandabroadisstillblankthisstudyfromthemanagementtheorganizationtocommunicatethispointofviewcombinedwiththeactualsituationofXi’anOrdnanceemployeestoremainsilenttoexplorethedeepseatedreasoilsBasedonthetheoryfou

7、ndationofcommunicationandemployeessilent，throughquestionnaireandstaffinterviews，statisticalanalysisofthequestionnaireauthorobtainedsixfactorsaffectingemployeestemainsilent，namely：individualfactors，interpersonalrelationsa

8、ndtraditionalideologyandculture，leadershipstyle，workidentityorganizationalpolicyandtheenvironment，communicationchannelTherearefourkeyfactors：communicationchannel，leadershipstyle，organizationalpolicyandtheenvironment，inte

9、rpersonalrelationshipsandtraditionalideologicalandculturalfactorsThroughstatisticalanalysisachievedthekeytwosubprojectsfactorstoaffecttheirsilenceDemographicvariablesweretestedindifferentgroupsoffactorsandtheimpactofvari